[Wuthering Waves] Game freezes at login screen when raytracing is enabled on Intel Arc B570

vkd3dclosed

HansKristian-Work/vkd3d-proton#2629 · opened 2025-09-22 by guilherme-chaves · updated 2025-10-12 · 3 comments · github

Gguilherme-chaves 2025-09-22 github

Software information

Wuthering Waves (3513350)
Settings necessary to reproduce the error:

Raytracing:
- It can be set both inside the game or by changing the key Raytracing to 1 in the file <game_root>/Client/Saved/LocalStorage/LocalStorage.db)
- The option below should also be set at <game_root>/Client/Saved/Config/Engine.ini

[/Script/Engine.RendererSettings]
r.RayTracing.LoadConfig=1

When raytracing is enabled, the game starts but freezes before the login screen appears

https://github.com/user-attachments/assets/d0db3d0d-07ac-40e1-b45a-18f625fe4d32

System information

GPU: Intel(R) Arc(tm) B570 Graphics (BMG G21)
Driver: Mesa 25.3.0-devel (git-f3ef41ff28)
Wine version: 10.15 or proton-cachyos-10.0-20250906-slr-x86_64_v3
VKD3D-Proton version: master (e24ecac) and 2.14.1

Log files

Please attach Proton or Wine logs as a text file:

Wine log: wine-wuwa.log
vkd3d log (debug build, breadcrumbs_sync): vkd3d-wuwa.log
vkd3d_descriptor_qa log: vkd3d-dqa-wuwa.zip

HHansKristian-Work maintainer 2025-09-23 github

Debugging why a ray-tracing shader hangs the GPU on Intel is not actionable for us, and unless it also reproduces on AMD, it's not actionable for us. It should probably be raised in Mesa.

Gguilherme-chaves 2025-09-23 github

I understand. I'll open an issue in Mesa in this case 🙇

Gguilherme-chaves 2025-10-12 github

The game is no longer hanging when RT is enabled since the latest game update (2.7) so I'm closing this issue.

Nothing extracted yet.