can you try installing libp11-kit-32bit package and posting the log again after that? or is it installed?
that may solve err:winediag:gnutls_initialize failed to load libgnutls, no support for encryption
there was a relevant issue with Solus a year ago: https://dev.getsol.us/T3874#74130

can you try installing libp11-kit-32bit package and posting the log again after that? or is it installed?
that may solve err:winediag:gnutls_initialize failed to load libgnutls, no support for encryption
there was a relevant issue with Solus a year ago: https://dev.getsol.us/T3874#74130

I checked and libp11-kit both 32 and 64 bit were already installed. Thank you for the idea though.

I am able to launch the game, but render looks like very buggy for me.
I see black artefacts on all moving objects in the game.

$ inxi -bM
System:    Host: localhost.localdomain Kernel: 4.19.0-1.fc30.x86_64 x86_64 bits: 64 Desktop: Gnome 3.31.2 
           Distro: Fedora release 30 (Rawhide) 
Machine:   Type: Desktop Mobo: ASUSTeK model: ROG STRIX X470-I GAMING v: Rev 1.xx serial: <root required> 
           UEFI: American Megatrends v: 0901 date: 07/23/2018 
CPU:       8-Core: AMD Ryzen 7 2700X type: MT MCP speed: 2245 MHz min/max: 2200/4000 MHz 
Graphics:  Device-1: Advanced Micro Devices [AMD/ATI] Vega 10 XL/XT [Radeon RX Vega 56/64] driver: amdgpu v: kernel 
           Display: wayland server: Fedora Project X.org 1.20.3 driver: amdgpu resolution: 3840x2160~60Hz 
           OpenGL: renderer: Radeon RX Vega (VEGA10 DRM 3.27.0 4.19.0-1.fc30.x86_64 LLVM 7.0.0) v: 4.5 Mesa 18.3.0-rc2 
Network:   Device-1: Intel I211 Gigabit Network driver: igb 
           Device-2: Realtek RTL8822BE 802.11a/b/g/n/ac WiFi adapter driver: r8822be 
Drives:    Local Storage: total: 11.36 TiB used: 6.99 TiB (61.5%) 
Info:      Processes: 451 Uptime: 1d 2h 45m Memory: 31.34 GiB used: 21.94 GiB (70.0%) Shell: bash inxi: 3.0.27 

steam-474960.log
Proton 3.16-4 beta

@NTMan Known issue, it's a game bug that shows up when using mesa-git. DXVK 0.93 has a workaround for that.

The game is working fine for me on Ubuntu 18.10 with proton 3.16-6 Beta and the latest Nvidia 415 driver. It ran out of the box with no intervention necessary.

The Game runs fine but i cannot watch the TV Show. The Game crash when the show chapter starts, or i choose them from the timeline.

Hello @SasakiSadako, please copy your system information from Steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report. Also, please add PROTON_LOG=1 %command% to the game's launch options, reproduce the crash, and drag and drop the generated $HOME/steam-$APPID.log into the comment box. If the log is large, then consider throwing it into an archive.

Thank you for your comment. Here is the link to my system and the rest you find as an attachement
i started ghe game, and jump directly to the timeline to start the video. All i get is an instant crash.

https://gist.github.com/SasakiSadako/7835c3cdf639cd40c5bb6945b5fc87cb
steam-474960.log

• GPU: RX VEGA 56
• Driver/LLVM version: Mesa 19.2.0-devel/9.0.0
• Kernel version: 5.1.0-050100-lowlatency
• Distro version: Linux Mint 19.1 Tessa (64 bit) (Cinnamon Desktop)
• Proton version: 4.2-4
• System information: system_info.txt

Problems observed:

• Exclusive Fullscreen traps the mouse pointer, if you Alt+Tab to the desktop the mouse clicks do nothing (also if desktop is using a 16:10 resolution and the game is using 16:9, the pointer is limited to be moved in 16:9 screen space).
• Mouse controls are very erratic when looking around
• Performance is so poor the game is almost unplayable, everything maxed at 720p game reaches at best 30fps. But during action FPS tanks to single digits. Performance does not scale much with quality settings either.

Log provided is of some gameplay.
steam-474960.log

Game as far as I can tell uses only .bk2 (Bink 2) videos and audio files in .wem (Wwise Encoded Media File). So I reckon that mfplat is not actually used for anything. The cut-scenes worked as far as I played the game.

Just to be sure I unpacked the .rmdp files that store the bulk of the games data and examined what they contained. Lots of files but as for media no videos only audio.

@HonkingGoose I think the crash SasakiSadako mentioned on the TVshow chapter (I can't confirm that problem, as I have not played as far) is likely unrelated to mfplat or the codecs. So I don't think this game need to be added to issue 1464.

@AwesamLinux Thanks for looking into this. :smile:

System Information

• GPU: RX VEGA 56
• GPU Driver: 19.1.0+aco+git1566739320-db73bde35cc-1bionic1 (Valves PPA)
• Kernel version: 5.2.14-050214-lowlatency
• Distro version: Linux Mint 19.2 Tina (64 bit) (Cinnamon)
• Proton version: 4.11-4

Retest Compatibility Report

With Proton 4.11-4 game is running now at similar performance to Windows. I'm seeing solid 60fps with ultra setting at 1080p resolution. Also I have not spotted any rendering errors so far.

Remaining Issues

• Mouse control is erratic/unplayable
• Game traps mouse pointer, switching back to desktop the mouse pointer is still stuck in the game (I use a single monitor setup)
• I experienced a hard system freeze playing the game (even a REISUB did nothing, I guess that was either a Kernel or Mesa/ACO driver issue)

steam-474960-proton-4.11-4.log
steam-474960-proton-4.11-4-crash.log
system_info.txt

Game as far as I can tell uses only .bk2 (Bink 2) videos and audio files in .wem (Wwise Encoded Media File). So I reckon that mfplat is not actually used for anything.

@AwesamLinux According to this Steam discussion the live action cutscenes aren't included in the game data but instead are streamed from Remedy servers. Could this mean they actually do require Media Foundation to work? Or could there be issues with the game connecting to said servers (or the Internet in general)?

@seeeeew well that is unfortunate, mfplat being the problem is very possible then. But yea it could be an online connectivity issue too. Streaming videos from a server... what a strange and unusual solution.

with the latest proton 4.11-7 the game speed improves a lot but i still have problems with the online video episodes. Maybe it's a wine-problem. I'm running 4.18 for testing here with no sucess

It crashes to desktop when I attempt to play the movie sequences on the timeline with both Proton 4.11 and 5.0. Otherwise the game runs really well. I did not test earlier versions of Proton.

steam-474960.log

The issue is still present in 7.1

with proton 7.0-1 (and current experimental) the game does not crash at the streamed episodes, but at least here the video is garbled and i hear no audio... is that expected?

Videos garbled and no audio in proton 7.0-2 rc as well. Skipping the video freezes the game, but seeking to the end, took me to timeline selection screen and I was able to choose next chapter. Same issue with latest experimental and GE

steam-474960.log
system_info.txt

@kisak-valve

As I played QB for the first time today, using Proton 8.0-3, I didn't even get any video footage during the live-action episodes. No audio was playing either.

All I got were the video controls and subtitles, the rest was a black screen.

https://github.com/ValveSoftware/Proton/issues/1621#issuecomment-1100626105

Videos garbled and no audio in proton 7.0-2 rc as well. Skipping the video freezes the game, but seeking to the end, took me to timeline selection screen and I was able to choose next chapter. Same issue with latest experimental and GE

steam-474960.log system_info.txt

I get very similar results to this using GE-Proton8-22 (likely thanks to the media foundation patches). Audio is present, video is garbled and the same behavior in regards to skipping vs seeking to the end of the video.

The garbled video seems to be a FFmpeg bug.

Hi,

The issue I'm facing is regarding the live action TV series in between chapters. To be more specific the episode cannot be played as the game instantly crashes to desktop. Even going back and selecting the episode itself ends the same way.

Things that I have tried:
-used proton GE 9-2 with the same result
-used Proton Experimental and I would be facing a black screen and the subtitles would be playing, but no audio as well. Any attempt to interact with the video player would freeze the game and would prompt me to force quit or wait.
-i tried installing the windows media player 11 components using protontricks ( as sugested by someone ) since they suspect the game needs FMV to stream or something like that. Game still crashed instantly.
-tried proton 8.0-5 (stable) and 9.0 ( Beta ) with the game still crashing at the begining of the episode.

I know this game is old and not so many people play it and it would take a big effort for the devs to dedicate time and energy to fixing this ( if it's even possible to fix it ), but I thought I'd report back just in case.

My specs are:
-intel i5 6600k
-Nvidia gtx 1650 4G
-16GB ram 2133Mhz ( in dual channel )
-game is on SSD
-no OC and only XMP profile is being used.
-OS is Ubuntu 22.04.4 LTS ( up to date )

Thank you for reading this and appreciate any help or look into the issue.

Just maybe so people don't have to waste more time on this:
The problem is probably caused by Wine interfacing gst-libav wrong. The main issue is that unaligned h264 units are sent to ffmpeg without realigning them first. This isn't something that can be fixed by moving around files or DLLs.

The main issue is that unaligned h264 units are sent to ffmpeg without realigning them first.

If this is the issue, and it's in Wine, that sounds like an easy fix, right?

The issue has been fixed already in Proton