Steamdeck user here. Thanks so much for proton and freeing us of the shackles of microsoft :P
Still not able to run the game 4 years later. I've tried bascially every proton version and at least the past 5 steam deck OS updates.
Not sure if it's the exact same issue as the one above but the outcome is the same. My anecdotal evidence is that the game open, the ubisoft launcher opens and completes and then the game hangs with a black screen.
When you try the demo version of the game the game runs perfectly, which would lead me to believe that the problem is EasyAntiCheat as there's no online capabilities in the demo version. However, maybe that's not the case as the release notes for proton 7 suggest maybe not? Or maybe this is something outside the possibility of proton and it lies with either RedLynx or Ubisoft. I've tried tweeting them but never get a response.
Either way here's some details and logs.
Does not start in Proton 9.0 or Proton 10 (beta) currently.
Log has following lines (Windows-like interface missing somewhere?):
18839.822:0434:0438:err:kerberos:kerberos_LsaApInitializePackage no Kerberos support, expect problems
18839.822:0434:0438:trace:loaddll:free_modref Unloaded module L"C:\\windows\\system32\\Kerberos.dll" : builtin
18839.823:0434:0438:trace:loaddll:build_module Loaded L"C:\\windows\\system32\\MSV1_0.dll" at 00006FFFFC620000: builtin
18839.823:0434:0438:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems
There is a crash after that:
18840.252:0434:0438:trace:seh:call_seh_handlers calling handler 00006FFFFFF83680 (rec=000000000011EB30, frame=11ffb0 context=000000000011E640, dispatch=000000000011DE00)
wine: Unhandled page fault on read access to 0000000000000000 at address 000000014178B7B1 (thread 0438), starting debugger...
...
0494:fixme:dbghelp:elf_search_auxv can't find symbol in module
Couldn't get first exception for process 0434 Z:\home\kaze\.local\share\Steam\steamapps\common\Trials Rising\datapack\trialsrising.exe.
No backtrace available
Also has following later:
18887.164:0154:0188:fixme:combase:RoGetActivationFactory (L"Windows.UI.Notifications.ToastNotificationManager", {50ac103f-d235-4598-bbef-98fe4d1a3ad4}, 07F8F7C4): semi-stub
18887.164:0154:0188:err:combase:RoGetActivationFactory Failed to find library for L"Windows.UI.Notifications.ToastNotificationManager"
Logs attached:
proton 9.0x1 2025-05proton 7.0-1x1 2023-04PROTON_LOG=1x1 2019-05kerberos.dllx1 2025-05msv1_0.dllx1 2025-05
Compatibility Report
System Information
I confirm:
Please add
PROTON_LOG=1 %command%to the game's launch options and dragand drop the generated
$HOME/steam-$APPID.loginto this issue reportif i do this it only launches uplay but not the game, i attached the log of that.
if i remove the logging line from the launch options the game starts.
https://gist.github.com/fsyy/5ad76a05bbe4b6a8ead5ed908155b7ed
Symptoms
one thing is the mentioned above, only uplay launches if i add PROTON_LOG=1 %command% to the startup options, the game doesn't
without the proton_log line the game starts, i can see the intro and it tells me to press any key. if i press a key it tries to connect to ubisoft services and crashes.
Reproduction
run the game