protonscr

Heroes & Generals

protonopen appid 227940Game compatibility - Unofficial
ValveSoftware/Proton#3135 · opened 2019-10-10 by Newbytee · updated 2024-05-22 · 11 comments · github · game page · search this game
NNewbytee 2019-10-10 github

Compatibility Report

  • Name of the game with compatibility issues: Heroes & Generals
  • Steam AppID of the game: 227940

System Information

I confirm:

  • [ ] that I haven't found an existing compatibility report for this game.
  • [X] that I have checked whether there are updates for my system available.

There is a compatibility report for this game, but it is closed yet the game still does not work

steam-227940.log

Symptoms

Game does not start, and instead I am presented with this error message (Wine-style win32 window saying "Please, start Heroes and generals through steam").
image

Reproduction

  1. Attempt to start the game
NNewbytee 2019-10-10 github

Also, potential life of interest:

21661.791:002f:0030:fixme:ver:GetCurrentPackageId (0x32fe94 (nil)): stub

Kkisak-valve maintainer 2019-10-10 github

Hello @Newbie13XD, please add PROTON_LOG=1 %command% to the game's launch options and drag and drop the generated $HOME/steam-$APPID.log into the comment box.

NNewbytee 2019-10-10 github

Hello @Newbie13XD, please add PROTON_LOG=1 %command% to the game's launch options and drag and drop the generated $HOME/steam-$APPID.log into the comment box.

Oops, forgot to add it. It's there now.

MMcMarius11 2019-11-14 github

i have the same issue:

Proton Version: proton-4.11-8
steam-227940.log

this is the error line i think:
13745.969:002f:0030:fixme:ver:GetCurrentPackageId (0x32fe94 (nil)): stub

my specs:
OS: Manjaro Linux
KERNEL: 5.3.11-1-MANJARO
CPU: Intel Core i5-7600K @ 3.80GHz
GPU: NVIDIA GeForce GTX 1070
GPU DRIVER: NVIDIA 440.31
RAM: 24 GB

Jjoostruis 2021-10-16 github

steam-227940.log

Uupkeihas 2021-11-23 github

Still broken, any update on this?

Jjoostruis 2021-11-23 github

Still broken, any update on this?

Stil broken. Tried it just this week.

MMavincs 2021-12-10 github

Having the same issue.
Here is my log file:steam-227940.log
Here is my spec:
OS: Manjaro Linux
KERNEL: 5.15.2-2-MANJARO
CPU: AMD Ryzen 5 3600 6-Core
GPU: AMD Radeon RX 560 (POLARIS11, DRM 3.42.0, 5.15.2-2-MANJARO, LLVM 13.0.0)
GPU DRIVER: 4.6 Mesa 21.2.5
RAM: 16 GB

SSidYa 2021-12-22 github

I think this problem is related to the battleye service used in the game. This may be the reason.
The developers of the service say that the service itself is already running on Proton. Now need to contact the developers of the game itself in BattlEye for its implementation.

44n0nct 2022-04-14 github

problem still there

Jjoostruis 2024-05-22 github

2 years later still not working.

Proton versions

Launch options