protonscr

Borderlands 3 not launching despite Ryzen workaround

protonclosed appid 397540
ValveSoftware/Proton#3687 · opened 2020-03-25 by Astror · updated 2020-03-25 · 1 comments · github · game page · search this game
AAstror 2020-03-25 github

Compatibility Report

  • Name of the game with compatibility issues: Borderlands 3
  • Steam AppID of the game: 397540

System Information

  • GPU: GTX 1070
  • Driver/LLVM version: 440 and 435 (tested both)
  • Kernel version: 5.0.3-42-generic
  • Link to full system information report as Gist: System specs
  • Proton version: 4.11-13 and 5.0-5 (tested both)

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

steam-397540.log

Symptoms

Game started fine on i7-2600 but does not work on Ryzen 5 3600 anymore:
After pressing play, the preparing to launch window appears, followed by the Borderlands 3 banner but instead of the loading screen launching as the third window, the game crashes.

Reproduction

Same behavior on every start.

Steps that I've tried

  • Added clearcpuid=514 to kernel boot parameters according to this workaround for Ryzen 3XXX cpus. Verified that dmesg no longer shows a problem with Borderlands 3
  • Downgraded driver from 440 to 435, which the game launched with on old cpu
  • Tried 4.11-13 and 5.0-5 Proton versions (former worked previously)
  • Used a workaround for .mp4 files not playing (this also worked previously)
Kkisak-valve maintainer 2020-03-25 github

Hello @Astror, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/3635#issuecomment-604108895.