protonscr

Elder Scrolls Online - stuck at login screen (happens 3 out of 4)

protonclosed
ValveSoftware/Proton#4314 · opened 2020-10-25 by maboleth · updated 2020-10-25 · 1 comments · github
Mmaboleth 2020-10-25 github

Compatibility Report

  • Elder Scrolls Online
  • Steam AppID of the game: 306130

System Information

  • Nvidia 1060 6gb vram
  • Nvidia 455.28
  • Kernel 5.8.14
  • Arch Linux gnome
  • Proton: 5.0.9 and 5.13

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Symptoms

Once the initial logos go off, the game is stuck at the login screen. It's like it's frozen. The pointer works but I cannot click on anything inside the game. After I go out of the game and back, I perform a 'force quit'. If I do it enough times (restarting the game from the launcher) the game will eventually continue logging in without any problems.

Reproduction

Start the game, wait for the logos to come and go and see if the game will log you in.

I'm sorry but I couldn't find $HOME/steam-$APPID.log file anywhere in .steam dir after putting Proton log in the launch line.

Kkisak-valve maintainer 2020-10-25 github

Hello @maboleth, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/556#issuecomment-716140445.

Upstream links