protonscr

Sniper Ghost Warrior 2

protonclosed
ValveSoftware/Proton#4794 · opened 2021-05-01 by Zeph77 · updated 2021-05-01 · 2 comments · github
ZZeph77 2021-05-01 github

Compatibility Report

  • Sniper Ghost Warrior 2
  • Steam AppID - 34870
System Information

Computer Information:
    Manufacturer:  Unknown
    Model:  Unknown
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
    CPU Family:  0x6
    CPU Model:  0x8e
    CPU Stepping:  0x9
    CPU Type:  0x0
    Speed:  3500 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    AVX2:  Unsupported
    AVX512F:  Unsupported
    AVX512PF:  Unsupported
    AVX512ER:  Unsupported
    AVX512CD:  Unsupported
    AVX512VNNI:  Unsupported
    SHA:  Unsupported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Unsupported

Operating System Version:
    Ubuntu 20.04.2 LTS (64 bit)
    Kernel Name:  Linux
    Kernel Version:  5.4.0-72-generic
    X Server Vendor:  The X.Org Foundation
    X Server Release:  12009000
    X Window Manager:  GNOME Shell
    Steam Runtime Version:  steam-runtime_0.20210422.0

Video Card:
    Driver:  Intel Mesa Intel(R) HD Graphics 620 (KBL GT2)
    Driver Version:  4.6 (Compatibility Profile) Mesa 20.2.6
    OpenGL Version: 4.6
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x8086
    DeviceID:  0x5916
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 13.54" x 7.64" (15.51" diag)
                                            34.4cm x 19.4cm (39.4cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Conexant CX8200

Memory:
    RAM:  7834 Mb

VR Hardware:
    VR Headset: None detected

Miscellaneous:
    UI Language:  English
    LANG:  en_GB.UTF-8
    Total Hard Disk Space Available:  238836 Mb
    Largest Free Hard Disk Block:  31279 Mb

Storage:
    Number of SSDs: 0
    SSD sizes: %s1
    Number of HDDs: 0
    HDD sizes: %s1

I confirm:

  • [X ] that I haven't found an existing compatibility report for this game.
  • [X] that I have checked whether there are updates for my system available.

Symptoms

Hi, game runs perfectly but always crashes at the same point, right near the end of Mission 2 of Act 3. Graphics freeze but music and sound effects keep playing, and my computer locks up and needs to be rebooted.

I've tried removing all downloaded game content and reinstalling from scratch, and it does exactly the same thing at exactly the same time.

I submitted a help request to Steam and was redirected here with the following message -

_"All Steam Play & Linux issues are handled on GitHub at this time. Through GitHub, you can work with the development team & the Community to report bugs and request help with any issues you may be experiencing.

If you haven't already, please post any bugs or support questions in the GitHub below:

https://github.com/ValveSoftware/Proton/issues"_

I'd REALLY like to finish this game, please help!. Many thanks.

Reproduction

Kkisak-valve maintainer 2021-05-01 github

Hello @Zeph77, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/1006#issuecomment-830635611.

ZZeph77 2021-05-01 github

Apologies, $HOME/steam-$APPID.log file attached -

steam-34870.log

Upstream links