protonscr

Any game launched via proton crashes

protonopen
ValveSoftware/Proton#4959 · opened 2021-07-11 by F-Wer · updated 2021-07-11 · 1 comments · github
FF-Wer 2021-07-11 github

Compatibility Report

  • Name of the game with compatibility issues: The Forest, Hades, Witcher 3 (these were the games I tried, but it crashes on any game)
  • Steam AppID of the game: 242760,292030,1145360

System Information

  • GPU: 6700xt
  • Driver/LLVM version: Mesa 21.1.0-devel
  • Kernel version: 5.8.0-59-generic
  • Link to full system information report as Gist:
  • Proton version: Proton 6.3-5

I confirm:

  • [X] that I haven't found an existing compatibility report for this game.
  • [X] that I have checked whether there are updates for my system available.

Symptoms

I try to launch any Steam Play game and the window preparing to launch pops up and after a few seconds it closes.

Reproduction

Install ubuntu and the drivers add a NTFS drive and change way it's mounted according to the documentation.

My fstab file looks like this:

UUID=120AB19B0AB17C73 /media/ssd/ ntfs uid=1000,gid=1000,rw,user,exec,umask=000 0 0

steam-242760.log
steam-292030.log
steam-1145360.log

Kkisak-valve maintainer 2021-07-11 github

Hello @F-Wer, there's two issues going on here. First, NTFS and Proton is known to be temperamental combination, and the 242760 and 1145360 logs hint that you've got broken wineprefixes with lines like err:file:init_redirects /media/ssd/Programs/Steam/steamapps/compatdata/1145360/pfx/dosdevices/c:/windows: No such file or directory. It's generally recommended to use a linux native filesystem with Proton.

Second, your system information and the 292030 log indicates that you do not have a sane Vulkan driver install with symbol lookup error: /overrides/lib/i386-linux-gnu/vulkan/libvulkan_radeon.so: undefined symbol: amdgpu_query_video_caps_info. This reads like it's similar to https://github.com/ValveSoftware/steam-runtime/issues/309#issuecomment-740989870 where something is going wrong with libdrm and there are missing symbols as a result.

Proton versions

Upstream links