Compatibility Report

• Name of the game with compatibility issues: Secret World Legends
• Steam AppID of the game: 215280

System Information

• GPU: NVIDIA Corporation NVIDIA GeForce MX130/PCIe/SSE2
• Driver/LLVM version: 4.6.0 NVIDIA 470.63.01
• Kernel version: 5.4.0-86-generic
• Full system information report
• Proton version: 6.3-6

I confirm:

• [x] that I haven't found an existing compatibility report for this game.
• [x] that I have checked whether there are updates for my system available.

steam-215280.log

Symptoms

I recently downloaded Secret World Legends from my Steam library. (I am currently running Ubuntu 20.04.) When I try starting the launcher in Steam, a progress bar saying it's downloading "DX 9.0 Web setup" appears. Once completed, it seem to try open the game's update manager, resulting in the game crashing and get a prompt for sending an error report to Funcom. According to protondb, the game should be possible to run with the following dependencies installed in Protontricks:

Customizations: Protontricks Installed: d3dx9_43 d3dx11_43 d3dcompiler_43

I found tutorial for installing Protontricks. I tried installing the the game dependencies listed on protondb following the tutorial.

Example syntax:

protontricks -s Secret World Legends
Found the following games:
Secret World Legends (215280)

protontricks 215280 d3dx9_43
protontricks 215280 d3dx11_43
protontricks 215280 d3dcompiler_43

When trying to install either of the dependencies, the same happens: The installation starts, then hangs returning the following error message:

00bc:err:xrandr:xrandr14_get_adapters Failed to get adapters

I was wondering if anyone could help me understand what this error message means and how to resolve the issue? A tutorial on how to install these dependencies correctly would be much appreciated.

Reproduction