protonscr

EA APP doesn't start after last proton experimental update

protonclosed
ValveSoftware/Proton#6617 · opened 2023-03-14 by thegabriele97 · updated 2023-05-11 · 1 comments · github
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Tthegabriele97 2023-03-14 github

Compatibility Report

  • Name of the game with compatibility issues: EA APP
  • Steam AppID of the game:

System Information

  • GPU: RTX 3060 TI
  • Driver/LLVM version: nvidia 525
  • Kernel version: 6.11
  • Proton version: Experimental

Symptoms

After the most recent Proton Experimental Update, the EA App doesn't start anymore, presenting a black screen.

Reproduction

  • Open EA App via Steam with Proton Experimental
  • Login
  • After the login, a black rectangle draws on top of the login window and it is impossibile to do anything

image

Sstixholder 2023-05-11 github

EA APP starts and seems to work with Proton 8.0-2 at first. But after downloading a game from the library, it's not possible to run it. As I remember, I required Experimental to install EA APP as external program at first and needed to switch to 8.0-2 afterwards.

When switching to Proton 7.0-6 (which seems to be the only working stable version for Ubisoft games), the APP window UI will render as black (with invisible buttons clickable), which is useless, as is 8.0-2 ultimately, since EA games like Crysis 3 won't start with it.

After switching back to 8.0-2, the downloaded and "installed" EA game is then vanished from EA APP, and stays so, even after switching back to 8.0-2.

In addition, the Steam client will grey out and block the Proton version drop down box, once EA APP (or any externally installed game/program for that matter) was launched, until Steam was completely closed and restarted.

Proton versions