Hello @HughPH, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.
May be because I didn't have LLVM7 and Mesa 18.1(+)
Will update shortly
Separate gripe: Not clear from the Steam Play page that there's so much more to do, and the PreReqs page doesn't give any suggestion on where to find Mesa 18.1 or above.
Loaded from checkpoint 10 times without any hangs, probably LLVM/Mesa issue.
After removing Mesa 18.2 (because I learnt I didn't - apparently - need it if I was using NVidia) this issue has come back. Even after reinstalling Mesa from the recommended PPA and installing LLVM 8, the issue persists.
Hello @HughPH, can you check if you have /usr/share/vulkan/icd.d/intel_icd.x86_64.json and temporarily move it somewhere out of the way?
Thanks Kisak, I do have that and I have temporarily moved it out of the way. What do you expect the effect to be? I've been running DOOM with OpenGL.
I'm not sure if the problem went away in the first place, since this evening I have...
It would be fair to say that it's intermittent, so I'll reply if I get the hang again, or if I've had a good run of it not occurring.
@kisak-valve moved the file temporarily, I'm afraid it didn't help. (Actually renamed to intel_icd.x86_64.json.outoftheway)
Still seeing the same issue. Sometimes the mouse cursor shows. (I get similar lockups in Rage but I can usually switch out of the GUI, kill it and switch back.)
I got a (very big) log by setting user_settings.py to log at info level - although it's logging at trace?? I don't think it shows much of interest, except for some long sections about unwinding an exception. First 26 lines of such a section here
Came looking to see if anyone else has reported this issue already. I have experenced the same thing with DOOM (2016).
Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3800 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Ubuntu 18.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 4.15.0-33-generic
X Server Vendor: The X.Org Foundation
X Server Release: 11906000
X Window Manager: Xfwm4
Steam Runtime Version: steam-runtime-beta-release_2018-06-14
Video Card:
Driver: NVIDIA Corporation GeForce GTX 1050/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 396.45
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x1c8d
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag)
34.4cm x 19.3cm (39.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Realtek ALC898
Memory:
RAM: 15959 Mb
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 233705 Mb
Largest Free Hard Disk Block: 84156 Mb
VR Headset: None detected
Recent Failure Reports:
@willpiam any better for you on the newest update? 3.7-5 beta (actually in my compatdata/379720/version file it says 3.7-2)
This is still an issue on 3.7-6
This is still an issue after I created a clean install of Kubuntu 18.10. There is nothing "special" about this install at this point.
Kubuntu 18.10 with default Kernel, nvidia-driver-415, Steam, DOOM.
`Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3800 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Ubuntu 18.10 (64 bit)
Kernel Name: Linux
Kernel Version: 4.18.0-12-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12001000
X Window Manager: KWin
Steam Runtime Version: steam-runtime-beta-release_2018-11-28
Video Card:
Driver: NVIDIA Corporation GeForce GTX 970M/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 415.18
OpenGL Version: 4.6
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x13d8
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 2
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 15.00" x 8.43" (17.17" diag)
38.1cm x 21.4cm (43.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 6144 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Intel Haswell HDMI
Memory:
RAM: 32078 Mb
Miscellaneous:
UI Language: English
LANG: en_GB.UTF-8
Total Hard Disk Space Available: 250686 Mb
Largest Free Hard Disk Block: 185821 Mb
VR Headset: None detected
Recent Failure Reports:
`
This issue persists after changing my CPU from i7-4810MQ to i7-4940MX and GPU from GTX 970M to GTX 1070.
Not sure. Haven’t had a chance to play in a few weeks.
Sent from my iPhone
On Aug 31, 2018, at 1:46 PM, HughPH [email protected] wrote:
@willpiam any better for you on the newest update? 3.7-5 beta
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Reply to this email directly, view it on GitHub, or mute the thread.
Nothing extracted yet.
Sometimes hangs when loading from checkpoint - causes the whole machine to lock up (I can't Ctrl+Alt+F2 for example)
The only "peculiarity" I have is that I'm using bcache on the block device with my steam library.
Happy to provide further details.
System Information:
https://gist.github.com/HughPH/94701afc757803c72bb6c9cb03c26d1a