protonscr

Final Fantasy XIV login broke

protonclosed appid 39210
ValveSoftware/Proton#7586 · opened 2024-03-19 by amakelainen · updated 2024-03-19 · 1 comments · github · game page · search this game
Aamakelainen 2024-03-19 github

Compatibility Report

  • Name of the game with compatibility issues: Final Fantasy XIV Online
  • Steam AppID of the game: 39210

System Information

  • GPU: RX 5700 XT
  • Video driver version: Mesa 23.3.6
  • Kernel version: 6.7.6-201.fsync.fc39.x86_64
  • Link to full system information report as Gist: SysInfo
  • Proton version: experimental

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Symptoms

Login stopped working today after game update. Launcher pops out as usually but after filling passwd and otp -fields to login, launcher claims that i have no valid licence or subscription to platform i am using. But my sub is active and i can login from my kids windows machine with no problem. Was actually filling ticket to SE when find out steam deck user with same problem so decided to report it here. Sadly i dont have another machine with specs good enough to try another distro/install .
image

Reproduction

Start launcher enter passwd / and otp / and push Login

steam-39210.log

Kkisak-valve maintainer 2024-03-19 github

Hello @amakelainen, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/580#issuecomment-2007484564.

Upstream links