protonscr

EA app isn't working

protonopen
ValveSoftware/Proton#8090 · opened 2024-09-12 by hajosattila · updated 2025-10-28 · 6 comments · github
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Hhajosattila 2024-09-12 github

Compatibility Report

  • EA app

System Information

  • GPU: Ryzen 5700G (Vega 8)
  • Video driver version: Mesa 24.2.2
  • Kernel version: 6.10.4-AMD-znver3
  • Proton version: Proton Experimental
  • System Information

scrn-2024-09-12-14-22-18

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

steam-15286665840682860544.log

Symptoms

My EA App has decided it no longer wants to launch under any Proton version whatsoever.

Reproduction

System Information
Steam Runtime System Information

Kkisak-valve maintainer 2024-09-12 github

Hello @hajosattila, fixme:d3d:wined3d_guess_card No card selector available for card vendor 0000 (using GL_RENDERER "llvmpipe (LLVM 18.1.8, 256 bits)"). along with https://gist.github.com/hajosattila/60b75b01dc98c9cb6f0f8466f715b962#file-gistfile1-txt-L72 https://gist.github.com/hajosattila/60b75b01dc98c9cb6f0f8466f715b962#file-gistfile1-txt-L299 and https://gist.github.com/hajosattila/60b75b01dc98c9cb6f0f8466f715b962#file-gistfile1-txt-L302-L325 hints that something in your environment has set DRI_PRIME=1. This environment variable is asking mesa to use a second video card which doesn't exist and could be making it harder for OpenGL to work.

I would try to figure out where that's coming from and if removing it has an effect.

Hhajosattila 2024-09-12 github

hi, @kisak-valve
I have no idea what could have set DRI_PRIME=1. Here's the env output: https://0x0.st/XxWO.txt

[alucard@desktop ~]$ DRI_PRIME=pci-0000_06_00_0 glxinfo | grep 'OpenGL renderer'
OpenGL renderer string: AMD Radeon Graphics (radeonsi, renoir, LLVM 18.1.8, DRM 3.57, 6.10.4-AMD-znver3)

BTW, besides the EA app, every other game and application works perfectly.

TTiagoquix 2024-09-16 github

An alternative solution is to use https://github.com/p0358/Fuck_off_EA_App.

Ssimifor 2024-09-16 github

@hajosattila Something that you could try while you find what's setting that variable is to set the opposite in the launch parameter of your EA games and see if it works. DRI_PRIME=0 %command%

AASCI-Blue 2025-06-01 github

Same issue here with ealauncher.exe. Launching from the installer and letting it launch whatever it launches will open EA App properly and games work through it.

S Garuda Linux x86_64
Kernel Linux 6.14.7-zen2-1-zen
DE KDE Plasma 6.3.5
Window Manager KWin (Wayland)
Login Manager sddm-autologin 0.21.0 (Wayland)
CPU AMD Ryzen 7 9700X (16) @ 5.58 GHz
GPU AMD Radeon RX 6900 XT [Discrete]
Vulkan 1.4.311 - radv [Mesa 25.1.1-arch1.2]
Display(s) 3440x1440 @ 100 Hz in 35" [External]

Running Proton GE 10-3, has failed on multiple other versions too. Also added DRI_PRIME=0

steam-16498053382175457280.log

Kkisak-valve maintainer 2025-10-28 github

EA App cant be installed with proton

Issue transferred from https://github.com/ValveSoftware/wine/issues/299.
@Furrior posted on 2025-10-28T07:14:52:

Wine 10.17 is capable of doing so. When launching the installer with proton it hangs just after dxvk logs. Probably a regression in proton. Disabling dxvk doesnt help for me.

Proton versions

Launch lines

Upstream links