protonscr

Ubisoft Connect won't start

protonopen
ValveSoftware/Proton#8259 · opened 2024-11-20 by FGYada1984 · updated 2024-11-20 · 0 comments · github
FFGYada1984 2024-11-20 github

Compatibility Report

  • Name of the game with compatibility issues: The Division 1, The Division 2
  • Steam AppID of the game: 365590, 2221490

System Information

  • GPU: GeForce RTX 2070 SUPER
  • Video driver version: nvidia 565.57.01
  • Kernel version: Linux 6.11.9-zen1-1-zen
  • Link to full system information report as Gist:
  • Proton version: Proton Experimental and many other versions

Protonlogs:
https://gist.github.com/FGYada1984/b17caae26bc6d245404c0f6872273bd9
https://gist.github.com/FGYada1984/eb51a38bf1434c5028fb4a1d33c491b5

Symptoms

I can't run these ubisoft games through Steam. What happens is that after installation, when I click on play, it does all the installation processes and even loads the vulkan shaders, but ubisoft connect never opens and the running status returns to play.

Steps I've already tested that didn't work:

  • Check the integrity of the files
  • Test with different versions of Proton
  • Uninstall, clear any residual files and install again
  • Install a version from Ubisoft Connect via Bottles / Lutris and replace the version installed via Steam
  • Install via Protontricks (in this case Ubisoft Connect from Protontricks opens normally, I can login, but naturally the game doesn't start)

Reproduction

  • Click to Play Game
  • Ubisoft Connect don't start

Proton versions