protonscr

Zenless Zone Zero launcher keeps crashing on launch after latest launcher update

protonclosed
ValveSoftware/Proton#8604 · opened 2025-04-13 by FurbyOnSteroids · updated 2025-04-13 · 1 comments · github
FFurbyOnSteroids 2025-04-13 github

Compatibility Report

  • Name of the game with compatibility issues: Zenless Zone Zero
  • Steam AppID of the game: -

System Information

  • GPU: RX 7800XT
  • Video driver version: Mesa 25.0.3
  • Kernel version: 6.14.2
  • Link to full system information report as Gist:
  • Proton version: Proton 9.0-4, Proton Experimental

steam-10047708361299853312.log

I confirm:

  • [X] that I haven't found an existing compatibility report for this game.
  • [X] that I have checked whether there are updates for my system available.

Symptoms

The latest launcher update will crash the launcher on launch. It will add the icon to the systemtray for 2-3 seconds before it vanishes again.
This happens both on CachyOS and on NixOS.
This is not an issue on Windows.
Unfortunately I cannot say which version it is as it keeps crashing.
It is NOT the version you can download. You'll get a notification that there's a launcher update and once you do, it no longer starts (but randomly does start, at least on NixOS). Prior to the latest launcher update, the launcher worked just fine.

Reproduction

Download Installer from Website, install game, update launcher, restart from steam

Kkisak-valve maintainer 2025-04-13 github

Hello @FurbyonSteroid, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/7951#issuecomment-2799926909.

Proton versions

Upstream links