protonscr

Red Dead Redemption 2 - Rockstar Launcher error

protonclosed
ValveSoftware/Proton#8689 · opened 2025-05-12 by AlvaroDavi5 · updated 2025-05-12 · 1 comments · github
AAlvaroDavi5 2025-05-12 github

Compatibility Report

  • Name of the game with compatibility issues: Red Dead Redemption 2
  • Steam AppID of the game: 1174180

System Information

  • GPU: AMD ATI Radeon Vega 8 Picasso (integrated with AMD Ryzen 5 3500U)
  • Video driver version: AMD Radeon Graphics (radeonsi, raven, LLVM 19.1.2, DRM 3.59) version: 4.6 (Compatibility Profile) Mesa 24.3.0-devel
  • Kernel version: 6.8.0-59-generic
  • Link to full system information report as Gist: Sys Info
  • Proton version: Proton Experimental (also tried with Proton 9 and Proton-GE)

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Logs

steam-1174180.log

Symptoms

The game not starts because the Rockstar Launcher stops before run the game.
The log file shows the error: D3D11InternalCreateDevice: Failed to create D3D11 device

Screenshot

Reproduction

  1. Open the Steam
  2. Execute the game
  3. Wait for the launcher starts the game
  4. The error window will show up with the message: Cannot run the game, try reinstall it.

Of course, I tried reinstall and the error persists. Also tried add game startup arguments and upgrade all my drivers but it stills.
Tryng with OpenGL (for tests) and with Proton-GE the game starts but crashes on loading screen (before open the menu).

Kkisak-valve maintainer 2025-05-12 github

Hello @AlvaroDavi5, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/3291#issuecomment-2872701031.

Proton versions

Upstream links