protonscr

LOCKDOWN Protocol Video Playback

protonclosed
ValveSoftware/Proton#8707 · opened 2025-05-17 by bugggycat · updated 2025-05-17 · 1 comments · github
Bbugggycat 2025-05-17 github

Compatibility Report

  • Name of the game with compatibility issues:
    LOCKDOWN Protocol

  • Steam AppID of the game:
    2780980

System Information

  • GPU:
    NVIDIA GeForce RTX 4070 Super

  • Video driver version:
    Latest NVIDIA proprietary driver for Linux

  • Kernel version:
    6.14.6-arch1-1 (64-bit)

  • Distro:
    EndeavourOS (Arch Linux) with all updates applied

  • Proton version:
    Proton Hotfix

I confirm

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Symptoms

When attempting to watch the in-game tutorial videos, instead of normal playback you either see a completely white screen or the video freezes on the very first frame and never advances.

Reproduction

  1. make sure that the LOCKDOWN protocol is installed and set to start with Proton Hotfix.
  2. start the game
  3. open the tablet with the 'Q' key
    4a. Click on Tutorials
    4b. the videos do not load during a game or in the lobby.

Only a white screen is displayed or the first frame freezes and is not played.
I have never had this problem on Windows.

Kkisak-valve maintainer 2025-05-17 github

Hello @bugggycat, there's no value in closing your previous issue report to create a duplicate. Closing in favor #8700.

Proton versions