I found that on my machine the game hangs on the black window for a couple minutes before reaching gameplay. If you give it a few minutes, does the game ever load?
Ok that actually works. The problem is a message appears and asks to close the process. I did click wait and the message came back,after 5 times of clicking wait I gave up because I thought the game is freezed. But it appears that was not the case and I have to click wait for a few minutes and then the game starts. Is there no easy way to stop the message or make it wait longer till it appears ? , thanks anyways guys
Nice, proton 10 beta fixed the problem, thank you !
I have the same problem black screen on start of the game after update to Nvidia drivers 580.82.07. The audio is working but black screen only..... Was working ok up to Nvidia drivers 570.172.08......
Hello @JN19aban, please add PROTON_LOG=1 %command% to the game's launch options, reproduce the regression, and attach the generated $HOME/steam-$APPID.log to this issue report as a file. (Proton logs compress well if needed.) Also, please copy the contents of Steam Runtime Diagnostics from Steam (Steam -> Help -> Steam Runtime Diagnostics) and put it in a gist, then include a link to the gist in this issue report.
Ok @kisak-valve the link is below:
https://gist.github.com/JN19aban/769d95147f787f8a8f29822c8286d241
I thought I had reported this previously, but apparently not - maybe because the game itself has been largely fine in my experience. The news reporter FMVs don't play at all when running in Proton - granted, they don't add much since one only really notices they're missing if they've played it on Windows previously, but for whatever reason they simply don't play at all through Proton.
Going off recollection, Proton 9 worked well enough, and current Proton 10 resolves the black screen on Alt-Tab issue.
Regarding the original report, I'm also running amdgpu but on Ubuntu. Looking at ProtonDB, seems more users have success than not, with Proton.
On initial installation, I recall it also helps to manually set the resolution in Options.ini - even trying a fresh installation on Windows just now I had to do this, or use -win to start in windowed mode to stop it from crashing with the 'serious error' mentioned on PC Gaming Wiki.
<steam installation>/steamapps/compatdata/2732960/pfx/drive_c/users/steamuser/Documents/Command and Conquer Generals Zero Hour Data/Options.ini
The news reporter FMVs don't play at all when running in Proton - granted, they don't add much since one only really notices they're missing if they've played it on Windows previously, but for whatever reason they simply don't play at all through Proton.
This may be related to high resolution rather than the fault of Proton - I just replicated this in Windows with a UHD display, whereas Windows with QHD displays the FMV okay.
There's a regression in Proton 11 where custom scenarios and missions downloaded from the workshop are no longer found. Reverting to Proton 10 resolves this. There's also a minor cosmetic issue where vertical lines are visible on menu item buttons in Proton 11.
The same applies to the base game C&C Generals (2229870) which doesn't appear to have a dedicated issue report.
There's a regression in Proton 11 where custom scenarios and missions downloaded from the workshop are no longer found. Reverting to Proton 10 resolves this. There's also a minor cosmetic issue where vertical lines are visible on menu item buttons in Proton 11.
Ah, I believe this is due to game drive changes in 11. Using the launch option PROTON_SET_GAME_DRIVE=0 %command% should resolve the issue. Will look into it.
Thanks for the quick response. Confirming the set-drive option restores the Proton 10 behaviour. The cosmetic issue is still present and while not ideal, it's just cosmetic.
The cosmetic issue is still present and while not ideal, it's just cosmetic.
WINE_DISABLE_FULLSCREEN_HACK=1 seems to fix the cosmetic issue. Also looking into that.
Not sure what's going on. I had PROTON_SET_GAME_DRIVE=0 WINE_DISABLE_FULLSCREEN_HACK=1 %command%. Whether the Wine hack was present or not, I see the vertical lines on the menu buttons. But switching to another window and then returning to the game, the buttons look 'clean' again.
The game drive issue feels higher priority to me.
proton 10.4x1 2025-06proton 9.0x1 2025-06proton hotfixx1 2025-06PROTON_SET_GAME_DRIVE=0x2 2026-08WINE_DISABLE_FULLSCREEN_HACK=1x1 2026-08WINE_DISABLE_FULLSCREEN_HACK=1`x1 2026-08PROTON_LOG=1x1 2025-09
Compatibility Report
System Information
I confirm:
steam-2732960.log
Symptoms A black little window appears and nothing happens
Reproduction
Just start the game with a rx 9060xt,other games work fine.