protonscr

Tormented Souls 2

protonopen appid 2464280Game compatibility - UnofficialNVIDIA driversXAudio2
ValveSoftware/Proton#9140 · opened 2025-10-26 by janweinstock · updated 2026-08-02 · 3 comments · github · game page · search this game
Jjanweinstock 2025-10-26 github

Compatibility Report

  • Name of the game with compatibility issues: Tormented Souls 2
  • Steam AppID of the game: 2464280

System Information

  • GPU: RTX4090
  • Video driver version:
  • Kernel version: 580.95.05
  • Link to full system information report as Gist
  • Proton version: tested with Experimental, Hotfix, GE-Proton10-21, all show same error

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

steam-2464280.log

Symptoms

Game crashes immediately after launch, during the logo sequence before the main menu:

LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 203] 
Result failed with error DXGI_ERROR_INVALID_CALL
 at D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Query.cpp:366

Nvidia kernel module says:

Xid (PCI:0000:01:00): 13, pid=46141, name=GameThread, Graphics Exception: channel 0x00000036, Class 0000c9c0, Offset 00000000, Data 00000000

Demo version of the game works fine; Game also runs fine on Steamdeck

Reproduction

Just launch the game from Steam.

Jjanweinstock 2025-10-26 github

Launching the game with DX12 seems to be a workaround:

%command% -DX12
Iipr 2026-08-02 github

Also crashes on AMD GPU (Vega56/64) with Mesa 26.1.5-1, kernel 7.1.5 and Proton 11.0.

Image

Kernel log has lines:

[486355.015640] [ T396767] amdgpu 0000:0b:00.0: Dumping IP State
[486355.019505] [ T396767] amdgpu 0000:0b:00.0: Dumping IP State Completed
[486355.019704] [ T396767] amdgpu 0000:0b:00.0: [drm] AMDGPU device coredump file has been created
[486355.019708] [ T396767] amdgpu 0000:0b:00.0: [drm] Check your /sys/class/drm/card1/device/devcoredump/data
[486355.019711] [ T396767] amdgpu 0000:0b:00.0: ring gfx timeout, signaled seq=98883994, emitted seq=98883996
[486355.019714] [ T396767] amdgpu 0000:0b:00.0:  Process GameThread pid 401418 thread dxvk-submit pid 401455
[486355.019717] [ T396767] amdgpu 0000:0b:00.0: Starting gfx ring reset
[486355.019807] [ T396767] amdgpu 0000:0b:00.0: Ring gfx reset succeeded
[486355.019810] [ T396767] amdgpu 0000:0b:00.0: [drm] device wedged, but no recovery needed

Proton logs:

steam-2464280.log

Also devcoredump that I forgot to add:

ts2-dump2.txt

Iipr 2026-08-02 github

Adding to previous that starting with DX12-flag in command works.

Proton versions

Launch lines