protonscr

[Linux] Dragon Ball Xenoverse 2 Crashes with "Low Level Fatal Error" on clean install

protonclosed appid 454650
ValveSoftware/Proton#9275 · opened 2025-12-03 by infern24-star · updated 2025-12-03 · 1 comments · github · game page · search this game
Iinfern24-star 2025-12-03 github

Compatibility Report

  • Name of the game with compatibility issues: Dragon Ball Xenoverse 2
  • Steam AppID of the game: 454650

System Information

  • GPU: AMD Custom APU 0405 (Steam Deck Van Gogh APU
  • Video driver version: Mesa 24.3.4
  • Kernel version: 6.11.11-valve26-1-neptune-611-gb3afa9aa9ae7
  • Link to full system information report as Gist:
Computer Information:
Manufacturer: Valve
Model: Jupiter
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Custom APU 0405
CPU Family: 0x17
CPU Model: 0x90
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 3501 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System:
"SteamOS Holo" (64 bit)
Kernel Name: Linux
Kernel Version: 6.11.11-valve26-1-neptune-611-gb3afa9aa9ae7
X Server Vendor: The X.Org Foundation
X Server Release: 12101018
X Window Manager: KWin
Steam Runtime Version: steam-runtime_1.0.20250929.168578
Client Information:
Version: 1763795278
Browser GPU Acceleration Status: Disabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Disabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Enabled: Software Readback
Browser WebGL2: Enabled: Software Readback
Browser WebGPU: Disabled
Browser WebNN: Disabled
Video Card:
Driver: AMD AMD Custom GPU 0405 (radeonsi, vangogh, LLVM 18.1.8, DRM 3.59, 6.11.11-valve26-1-neptune-611-gb3afa9aa9ae7)
Driver Version: 4.6 (Compatibility Profile) Mesa 24.3.4 (git-8d0948917e)
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x163f
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 800 x 1280
Desktop Resolution: 1280 x 800
Primary Display Size: 2.36" x 2.36" (3.31" diag), 6.0cm x 6.0cm (8.4cm diag)
Primary VRAM: 1024 MB
Sound card:
Audio device: ATI R6xx HDMI
Memory:
RAM: 14809 Mb
VR Hardware:
VR Headset: None detected
No VR configuration with trackers detected
Most number of trackers in a session: 0
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 927795 MB
Largest Free Hard Disk Block: 188604 MB
Storage:
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 0
Number of removable drives: 1
Removable drive sizes: 1025G
  • Proton version: Proton Experimental

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.
7699.549:0120:0150:trace:unwind:dump_unwind_info 0x5: pushq %r14

7699.549:0120:0150:trace:unwind:dump_unwind_info 0x3: pushq %r15
7699.549:0120:0150:trace:unwind:dump_unwind_info 0x1: pushq %rbp
7699.549:0120:0150:trace:seh:RtlRestoreContext returning to 00006FFFFF9226EA stack 0000000003D9FAC0
7699.549:0120:0150:trace:mscoree:DllMain (00006FFFFDDE0000, 3, 0000000000000000)
7699.550:0120:017c:trace:unwind:RtlGrowFunctionTable 0000000003515320, 27
7699.550:0030:0198:warn:threadname:NtSetInformationThread Thread renamed to L"wine_threadpool_worker"
7699.550:0120:017c:trace:unwind:RtlGrowFunctionTable 0000000003515320, 28
7699.551:0120:0190:trace:mscoree:DllMain (00006FFFFDDE0000, 3, 0000000000000000)
7699.551:0120:0188:trace:mscoree:DllMain (00006FFFFDDE0000, 3, 0000000000000000)
7699.551:0120:0180:trace:mscoree:DllMain (00006FFFFDDE0000, 3, 0000000000000000)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000004AD0000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000004650000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000004600000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000003C60000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000003C40000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000010000000, 0, 0000000000000001)
7699.601:0120:0124:trace:mscoree:_CorDllMain (0000000002E10000, 0, 0000000000000001)
7699.602:0120:0124:trace:mscoree:DllMain (00006FFFFDDE0000, 0, 0000000000000001)
pid 33400 != 33399, skipping destruction (fork without exec?)

Symptoms Description of the issue:

The game crashes immediately upon launch with a "Low Level Fatal Error" message.
Symptoms:

  •  Game crashes immediately upon launch (does not reach main menu).
    
  •  "Low Level Fatal Error" Screen displayed upon crash.
    
  • Issue persists on completely vanilla installations
  • What actually happened:*
  • The game fails to initialize the graphics environment and crashes immediately upon launch with a "Low Level Fatal Error" screen displayed.

Reproduction

Steps to Reproduce:

  1. Ensure you are using SteamOS/Linux with the specified drivers and Proton Experimental.
  2. Navigate to the game in the Steam library.
  3. Ensure the game is vanilla (no mods) and launch options are empty.
  4. Click "Play".
  5. The game should crash within seconds with the "Low Level Fatal Error" message.
Kkisak-valve maintainer 2025-12-03 github

Hello @infern24-star, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/1453#issuecomment-3604622675.

Proton versions

Upstream links