protonscr

Trouble shooting dark magic?!? Age of empires II definitive edition!

protonclosed
ValveSoftware/Proton#9422 · opened 2026-01-22 by Chargeb1ender · updated 2026-01-22 · 1 comments · github
CChargeb1ender 2026-01-22 github

Hi, You will get a little frustrated with me, as I am such an ignoramus when it comes to technology.

I have age of empires II definitive version and the loading videos freeze on my screen and then it crashes. I did the whole "
click the gear icon
click properties
installed files
verify integrity....yadda yadda yadda

it found 19000 odd files missing so down loaded them.
I restarted my laptop and started up the game.
it still crashes whats going on?

Proton version I could find said "experimental"

I have no idea what I am doing on this stupid laptop!!
I just want to kill time playing a very VERY old game!!!

Below is my initial issue, and the hopelessly unhelpful reply lead me to ask who ever this thing is!!!

Much love. Kindest regards, please take pity on a moron!

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Message from you on Jan 22 @ 11:46am | 1 hour and 32 minutes ago

Game launched via compatibility tool: Steam Play
Hi, my screen freezes on the loading image (blue archer, knight cavalry in the background) but when I go to select desktop on ubuntu, it shows the main game menu? I cannot get to the main mene because when I select the desktop with the main game menu the blue army image remains up

Message from Steam Support on Jan 22 @ 12:31pm | 48 minutes ago
Hello,

Thank you for contacting us with this issue.

I am sorry to hear that you are experiencing an issue running Age of Empires II: Definitive Edition using our Steam Play Proton feature for Linux.

Unfortunately the game is not whitelisted for play through Steam Play. This means that you might face issues with its launch and general performance as you are describing.

Please submit all such issues or bugs occurring when using this feature, to the Valve - Proton Github bug database using a GitHub account. This database is regularly reviewed by the Valve development team.

In the meantime, the best source for further troubleshooting steps and suggestions can be found in the Steam Play community discussion as well as consulting our Proton - Quick-start Guide.

Steam Support

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Kkisak-valve maintainer 2026-01-22 github

Hello @Chargeb1ender, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/3189#issuecomment-3784529808.

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