protonscr

Retro Rewind - Video Store Simulator

protonopen appid 3552140Game compatibility - UnofficialXAudio2
ValveSoftware/Proton#9594 · opened 2026-03-19 by FritoQC · updated 2026-03-20 · 1 comments · github · game page · search this game
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FFritoQC 2026-03-19 github

Compatibility Report

  • Name of the game with compatibility issues: Retro Rewind - Video Store Simulator
  • Steam AppID of the game: 3552140

System Information

I confirm:

  • [ X ] that I haven't found an existing compatibility report for this game.
  • [ X ] that I have checked whether there are updates for my system available.

Symptoms

Game crashes when loading a save with error :

LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 952] 
Rendering thread exception:
LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 236] 
Result failed with error DXGI_ERROR_INVALID_CALL
 at D:\build\++UE5\Sync\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Query.cpp:361


0x000000014284c122 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142837fe9 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142842870 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x00000001426350f0 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x000000014263e821 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x000000014265ab8c RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x000000014263ef87 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x000000014200bb73 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x000000014261f00f RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x00000001426007eb RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142a42eb4 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142a53182 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000140f4305e RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142a626e5 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x0000000142a62d97 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x00000001410e94d7 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x00000001410e6ca1 RetroRewind-Win64-Shipping.exe!UnknownFunction []
0x00006fffffec0ca9 kernel32.dll!UnknownFunction []

Reproduction

Launch game in experimental proton, load save.

steam-3552140.log

HHyrules 2026-03-20 github

I'm also experiencing this error message. For me it's rather random. After a while the game crashes with the mentionned error code.

OS: EndeavourOS Linux x86_64
Host: MS-7E85 1.0
Kernel: 6.19.8-arch1-1
Uptime: 7 hours, 41 mins
Packages: 1792 (pacman)
Shell: bash 5.3.9
Resolution: 3840x2160
DE: Plasma 6.6.3
WM: kwin
Theme: Breeze-Dark [GTK2], Breeze [GTK3]
Icons: breeze-dark [GTK2/3]
Terminal: konsole
CPU: AMD Ryzen 7 9800X3D (16) @ 5.271GHz
GPU: NVIDIA GeForce RTX 4090
Memory: 12057MiB / 63668MiB

I have tried : ProtonGE 10-33, proton experimental as well. I'll edit my message with a log if possible.

Proton versions

DLLs