Game launched via compatibility tool: Steam Play
i have not been abel to run any games from steam. I down loaded sim4 instaled proton 9
when i click on desk top icon nothing happens please help [code]
System:
Kernel: 6.17.0-23-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
Desktop: Cinnamon v: 6.6.7 tk: GTK v: 3.24.41 wm: Muffin v: 6.6.3 vt: 7 dm: LightDM v: 1.30.0
Distro: Linux Mint 22.3 Zena base: Ubuntu 24.04 noble
Machine:
Type: Convertible System: HP product: HP OmniBook 7 Flip Laptop 16-au0xxx v: Type1ProductConfigId
serial: Chassis: type: 31 serial:
Mobo: HP model: 8DA0 v: 47.32 serial: part-nu: B88B1UAR#ABA
uuid: UEFI: Insyde v: F.07 date: 06/24/2025
Battery:
ID-1: BAT0 charge: 67.1 Wh (100.0%) condition: 67.1/68.0 Wh (98.7%) volts: 8.7 min: 7.7
model: 333-27-18-A CI04068XL type: Li-ion serial:

Message from Steam Support on May 5 @ 9:40am | 13 hours ago
Hello,

I am sorry to hear that you are experiencing an issue running The Sims™ 4 using our Steam Play Proton feature for Linux.

Please submit all issues or bugs occurring when using this feature, to the Valve - Proton Github bug database using a GitHub account. This database is regularly reviewed by the Valve development team.

In the meantime, the best source for further troubleshooting steps and suggestions can be found in the Steam Play community discussion as well as consulting our Proton - Quick-start Guide.

Steam Support
Ayjemal# Compatibility Report

• Name of the game with compatibility issues:
• Steam AppID of the game:

System Information

• GPU:
• Video driver version:
• Kernel version:
• Link to full system information report as Gist:
• Proton version:

I confirm:

• [x] that I haven't found an existing compatibility report for this game.
• [ ] that I have checked whether there are updates for my system available.

Symptoms

Reproduction