protonscr

Proton Experimental fails to self-update: manifest request denied (Depot 4862111, Access Denied)

protonclosed
ValveSoftware/Proton#9904 · opened 2026-06-23 by Boozzah · updated 2026-06-24 · 4 comments · github
BBoozzah 2026-06-23 github

Compatibility Report

  • Name of the game with compatibility issues: Proton Experimental itself fails to update (blocks Cyberpunk 2077, Dead by Daylight, and any game using it as compatibility tool)
  • Steam AppID of the game: 1493710

System Information

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

Symptoms

Proton Experimental cannot complete its own update/manifest check. Steam's content_log.txt shows a repeating, never-succeeding error:

Failed to get manifest request code, 'Access Denied'
App: 1493710, Depot: 4862111, Manifest: 5497140658785823969

This happens on every scheduler cycle. Steam's UI surfaces this as a generic "No internet connection" error — both as a queue download failure and as an instant "An error occurred while launching this game: No internet connection" when launching any game set to use Proton Experimental as its compatibility tool (confirmed with Cyberpunk 2077, AppID 1091500).

Network connectivity is confirmed fully working: verified reachability to current Steam CM servers (via GetCMListForConnect API) and CDN endpoints (Akamai) with curl/netcat, confirmed successful Steam login in connection_log.txt, and confirmed Steam Store/Community pages load normally. This is not a network, DNS, firewall, or ISP issue — it is isolated to this specific depot/manifest request being denied server-side.

Running "Verify integrity of game files" on Proton Experimental completes with "0 files failed to validate and will be reacquired" but does not resolve the manifest request failure — the same Access Denied error recurs immediately after.

Workaround: switching the affected game's compatibility tool from Proton Experimental to a stable numbered Proton version (Proton 9.0) resolves the launch failure entirely, confirming the issue is isolated to Proton Experimental's own depot/manifest and not a general compatibility or network problem.

Reproduction

  1. Have Proton Experimental installed and selected as the compatibility tool for a game (e.g. Cyberpunk 2077).
  2. Launch the game, or wait for Steam's background scheduler to attempt updating Proton Experimental.
  3. Check ~/.steam/debian-installation/logs/content_log.txt — observe repeated Failed to get manifest request code, 'Access Denied' for App 1493710, Depot 4862111.
  4. Game launch fails immediately with "No internet connection," with no game or launcher window ever appearing.
  5. Switching the game's compatibility tool to Proton 9.0 (Properties → Compatibility) allows the game to launch normally, confirming the issue is specific to Proton Experimental's depot, not the game or general network connectivity.
DdikCheneydikCheneydikCheney 2026-06-24 github

glad i'm not alone on this one, having the exact same issue and noticed it's tied to only experimental. changing and forcing a different proton version works at the moment but is a work-a-round

Aalosarjos 2026-06-24 github

Seems to be related to the FSR4 Dll that was leaked and then removed by them

Mmarkkrueg 2026-06-24 github

I'm having the same issue. Asahi Linux (macbook pro).

cd ~/.steam/steam/logs
cat content_log.txt
[2026-06-24 08:13:47] CDepotDownloadMgr::BYldRequestDepotManifest(App: 1493710, Depot: 4862111, Manifest: 5497140658785823969, branch: ): Failed to get manifest request code, 'Access Denied'

Kkisak-valve maintainer 2026-06-24 github

Proton versions

Upstream links