protonscr

Final Fantasy XV Crashes When Loading Save File or Starting New Game

protonclosed
ValveSoftware/Proton#9950 · opened 2026-07-06 by davgar99 · updated 2026-07-06 · 1 comments · github
Ddavgar99 2026-07-06 github

Compatibility Report

  • Name of the game with compatibility issues: Final Fantasy XV
  • Steam AppID of the game: 637650

System Information

I confirm:

  • [x] that I haven't found an existing compatibility report for this game.
  • [x] that I have checked whether there are updates for my system available.

steam-637650.log

Symptoms

The game doesn't get passed the tutorial level or the first cut-scene when skipping the tutorial. Sometimes the sound plays in the background, but the game itself freezes and becomes unresponsive. Other times it gets stuck loading indefinitely.

Reproduction

  1. Launch game normally
  2. Start new game or do the tutorial
  3. The tutorial works for a few minutes then crashes
  4. New Game button loads then crashes on black screen with sound playing
  5. Loading save file also crashes
Kkisak-valve maintainer 2026-07-06 github

Hello @davgar99, we're using one issue report per unofficially supported game title, so I've gone ahead and transferred this issue report to https://github.com/ValveSoftware/Proton/issues/74#issuecomment-4895782177.

Upstream links