protonscr

Launching steamVR after launching Serious Sam VR shows a never-ending updating dialog

steamvrclosed
ValveSoftware/SteamVR-for-Linux#31 · opened 2017-03-03 by voidplayer · updated 2017-03-11 · 14 comments · github
Vvoidplayer 2017-03-03 github

Your system information

  • Steam client version (build number or date): 24 feb 03...
  • Distribution (e.g. Ubuntu): debian/testing
  • Graphics driver version (run nvidia-settings): 375.27.13
  • Gist for SteamVR System Information: the same as number #7 but I changed my nvidia 950 to a nvidia 1060
  • Opted into Steam client beta?: Yes
  • Opted into SteamVR beta?: Yes
  • Have you checked for system updates?: Yes

Please describe your issue in as much detail as possible:

SteamVr doesnt try to update, but after launching serious sam VR, the next time you try to launch steamVR it shows the updating dialog:

"Updating SteamVR" and "preparing to launch SteamVR" with a progress dialog that does not progress

I tried to remove it, to verify integrity and all kind of things, but it doesnt work.

I also tried to opt out of the steam client beta, rm -rf ~/.local/share/Steam/SteamApps/common/SteamVR then verified integrity of the files to reinstall, then in the steamvr properties disabled cloud sync and opted into the beta again. But it only downloads the feb 24 built

I also have issue #16 so I cant really finish configuring the vive

I believe last version is from March 1st, so it should try to update

Kkisak-valve maintainer 2017-03-03 github

Hello @voidplayer, https://steamdb.info/app/250820/history/ indicates the last steamvr beta branch update was a week ago. While this is not a definitive source of information, it is a pretty strong indicator that you have the current beta version.

Vvoidplayer 2017-03-04 github

well, when I launch steamvr If I have previously launch serious sam vr at least once since the last time i reinstalled steamvr, i get this screen that never finish
selection_001

If I click "view updates" I get this screen:
selection_002

Which is this url

If i visit that url on a browser i get different dates
selection_251

So theres a bug somewhere, but not sure where or whose fault is it :)

I cant really go much further since i get #16 as I already mentioned

PS: your link says Last Record Update a day ago (March 3, 2017 – 01:02:06 UTC)

CCheeseness 2017-03-06 github

@voidplayer If you opt out of the SteamVR beta and then back into the beta, does that then allow you to launch SteamVR after it finishes downloading?

My suspicion is that you already have the latest update and have hit a general Steam client bug.

Vvoidplayer 2017-03-06 github

no, I have to uninstall it and reinstall steamvr and dont launch serious sam vr (nor that i have more titles linux compatible anyway :))

I also believe i have the latest version. What made me think I hadnt is because the date is different when I clicked view updates (see 2nd screenshot)

Also, this happens consistently. I can reproduce it as many times as needed :)

CCheeseness 2017-03-06 github

Ah, if you can actually uninstall SteamVR then it's not the bug I was thinking of.

The best way to check which version you have is to go to the game properties dialog, check the BuildID in the bottom left corner and compare it to the BuildID listed for the beta branch at https://steamdb.info/app/250820/depots/?branch=beta

Vvoidplayer 2017-03-06 github

Now that you mention it, I wasnt able to uninstall it... I removed the folder manually. When clicking in uninstall, it shows the uninstall dialog, but it does steamvr is still installed at the end

I do have latest version, and switching from normal to beta, I was able to launch it again

For some reason #16 does not affect me anymore, so I was able to finish the room setup and launch serious sam vr, but it crashes after a while

After restarting steam, I have to opt out and in of beta again or it shows the "updating steamVR" dialog again

CCheeseness 2017-03-06 github

Ah ha, perhaps it is that same bug after all. If you disable Steam Cloud support for SteamVR from the properties dialog before running SteamVR for the first time, do you continue to experience the same problem with an "Updating" dialog that never finishes? As mentioned here, this should prevent you hitting this bug.

Vvoidplayer 2017-03-07 github

Not sure if related because I had read that thread and I had cloud disabled

After todays update I reenabled it, tried serious sam vr again, it crashed again and closed everything and restarted everything and the dialog didnt show up

What fixed it or if its fixed permantly I dont know, but im going to close this because I cant reproduce it anymore :)

Rryantux 2017-03-11 github

This bug has appeared again for me regardless of the "cloud update" option

CCheeseness 2017-03-11 github

Just to be clear, if it is having a difference, then turning off "Steam Cloud synchronization" is a preventative measure rather than something that will resolve the issue once it's happened.

Rryantux 2017-03-11 github

I'm not 100% sure what's going on as after a reboot a SteamVr update came in, steamvr and Destinations​ was running perfectly. No issues whatsoever until i loaded a different scene ( looked like a beach hut)
The scene immediately locked up and after shutting down and exiting Steam etc then launching again caused the update dialogue problem. I did kill all remaining vr related background tasks

The window draw on the steamVr was all messed up, unreadable and missing buttons so i was unable to determine the state after that.

I'll test again tomorrow after a reboot, I've a feeling it's an unclean shutdown from the lockup that's causing this error

CCheeseness 2017-03-11 github

Yeah, so far as I can tell, the problem happens when stuff crashes before/during a Steam Cloud update (which seems to be happening pretty frequently with SteamVR still being not-so-stable), but you don't see the issue until the next time you try to launch the app/game.

Vvoidplayer 2017-03-11 github

Just to be clear, I had cloud sync turned off in steamVR and this kept happening (this dialog showing after serious sam crash)

And just to be clear, When I closed this bug, It stopped happening and I turned on steamVR cloud sync and serious sam crashed again and this didnt happen again

So maybe cloud sync is part of it, but it didnt seem it affected my particular case much. If you carefully read my original report, you can see I had cloud disabled before reinstalling and it still happened

@ryantux I havent tried again, since theres not much to do in vr in linux right now, but feel free to reopen the bug if you can reproduce it

Rryantux 2017-03-11 github

@voidplayer I'm able to reproduce this bug every time, the only way to get steamVR to run cleanly next time is to opt out of the beta and back in again. A simple reboot doesn't help in my case.

As my system locks up pretty hard after all this it makes testing pretty slow but i guess its due to the unclean state SteamVr is left in from the previous crash, verification of the files makes no difference however.

Nothing extracted yet.