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[BUG] Firmware update for HTC Vive Pro 1 HMD fails

steamvropen bug
ValveSoftware/SteamVR-for-Linux#513 · opened 2022-04-29 by panmarco83 · updated 2022-04-29 · 0 comments · github
Ppanmarco83 2022-04-29 github

Describe the bug
When attempting to update the Vive Pro HMD; all USB devices are reset and need to be disconnected and reconnected before working again except the Vive itself that needs a full reboot.
The update fails at every attempt and I suspect there is something in the 'vivetools' program that causes the entire fault and here is why:
When running the program without any parameters, it still resets ALL USB devices causing a need for them to bee reconnected.
This then also causes the Vive Pro HMD to need a reconnect because it isn't registering anymore and the 'vivetools' program fails it's operation.

To Reproduce
Steps to reproduce the behavior:

  1. Start SteamVR and see update (i) icon on hmd and other devices (controllers updated just fine over usb)
  2. Click Update
  3. Wait for it to fail

Expected behavior
The HMD's firmware is successfully updated.

System Information (please complete the following information):

  • Distribution: Arch Rolling
  • SteamVR version: 1.21.12
  • Steam client version: "Built: Mar 14 2022, at 19:49:17, Steam package version: 1647446817"
  • Opted into Steam client beta?: No
  • Graphics driver version: RADV Mesa 22.0.2
  • Gist for SteamVR System Information: [SysInfo Gist]

Screenshots
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Additional context
firmware_update.txt states the errors mentioned above with slightly more detail.

Note: Commenters who are also experiencing this issue are encouraged to include the "System Information" section in their replies.

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