protonscr

Connection error: could not connect to steam network

steamopen Distro Family: UbuntuWeb
ValveSoftware/steam-for-linux#10138 · opened 2023-10-15 by kortschak · updated 2023-11-26 · 1 comments · github
Kkortschak 2023-10-15 github

Your system information

  • Steam client version (build number or date):
  • Distribution (e.g. Ubuntu): Ubuntu 18.04.4
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: connection log pasted below
  • GPU: Nvidia though not relevant

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist

Expect to be able to connect to steam.

Cannot connect.

This has been ongoing for at least the past few weeks.

[2023-10-15 17:20:25] Log session started
[2023-10-15 17:20:25] [0,0] SetSteamID( [U:1:0] )
[2023-10-15 17:20:25] [0,0] SetSteamID( [U:1:0] )
[2023-10-15 17:20:25] [0,0] SetSteamID( [U:1:0] )
[2023-10-15 17:20:25] [0,0] Server says 50% of connections should be websockets, we rolled 75 - using UDP as default.
[2023-10-15 17:20:25] [0,0] Existing WebSocket ping data (cm1-syd1.cm.steampowered.com:27023) results: 100000.0000ms + load 0.0000 (210 seconds ago)
[2023-10-15 17:20:25] [0,0] Existing WebSocket ping data (cm1-sea1.cm.steampowered.com:27035) results: 100000.0000ms + load 0.0000 (190 seconds ago)
[2023-10-15 17:20:25] [0,0] Existing WebSocket ping data (cm1-ord1.cm.steampowered.com:443) results: 100000.0000ms + load 0.0000 (138 seconds ago)
[2023-10-15 17:20:25] [0,0] PingWebSocketCM() (cm6-lax1.cm.steampowered.com:27035) starting...
[2023-10-15 17:20:25] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:443) starting...
[2023-10-15 17:20:25] [0,0] PingWebSocketCM() (cm2-sea1.cm.steampowered.com:27036) starting...
[2023-10-15 17:20:25] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:27033) starting...
[2023-10-15 17:20:26] IPv6 HTTP connectivity test (ipv6check-http.steamcontent.com / [2404:3fc0:1:100::12]:80 ([2404:3fc0:1:100::12]:80)) - TIMEOUT
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm2-sea1.cm.steampowered.com:27036) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm1-sea1.cm.steampowered.com:27034) starting...
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:443) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm1-atl1.cm.steampowered.com:27030) starting...
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:27033) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:26] [0,0] PingWebSocketCM() (cm1-sea1.cm.steampowered.com:27035) starting...
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm6-lax1.cm.steampowered.com:27035) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:27032) starting...
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-sea1.cm.steampowered.com:27035) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm2-atl1.cm.steampowered.com:27033) starting...
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-sea1.cm.steampowered.com:27034) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-syd1.cm.steampowered.com:27023) starting...
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-atl1.cm.steampowered.com:27030) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm5-lax1.cm.steampowered.com:27028) starting...
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-ord1.cm.steampowered.com:27032) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:27] [0,0] PingWebSocketCM() (cm1-dfw1.cm.steampowered.com:27038) starting...
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm5-lax1.cm.steampowered.com:27028) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm1-atl1.cm.steampowered.com:27029) starting...
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm2-atl1.cm.steampowered.com:27033) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm1-syd1.cm.steampowered.com:27023) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm1-dfw1.cm.steampowered.com:27038) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:28] [0,0] PingWebSocketCM() (cm1-atl1.cm.steampowered.com:27029) failed talking to cm (timeout/neterror - Invalid)
[2023-10-15 17:20:28] [1,3] Connect() starting connection (eNetQOSLevelHigh, cm6-lax1.cm.steampowered.com:27035, WebSocket)
[2023-10-15 17:20:28] IPv6 UDP connectivity test (ipv6check-udp.steamcontent.com / 2404:3fc0:1:100::12) - TIMEOUT
[2023-10-15 17:20:36] [1,0] ConnectFailed('Connection Failed':0) (0.0.0.0:0, WebSocket)
[2023-10-15 17:20:36] [0,0] StartAutoReconnect() will start in 19 seconds
[2023-10-15 17:20:46] [0,0] ResetVoiceRecording() (was recording: 0) (last get voice time: 1697352646 seconds ago)
[2023-10-15 17:20:46] [0,0] Log session ended

Steps for reproducing this issue:

  1. Run steam
  2. Wait
  3. 🦗
Kkortschak 2023-11-26 github

Still not working. Paid product but no support?

Nothing extracted yet.