Steam keeps freezing and will eventually crash and restart

steamopen Distro Family: FedoraWeb Component

ValveSoftware/steam-for-linux#10214 · opened 2023-11-12 by SnoutBug · updated 2024-05-07 · 7 comments · github

SSnoutBug 2023-11-12 github

Your system information

Steam client version (build number or date): 1699498641
Distribution (e.g. Ubuntu): Fedora 39
Opted into Steam client beta?: Yes
Have you checked for system updates?: Yes
Steam Logs:
logs.zip

steamwebhelper killed by SIGSEGV

#1 [libcef.so] ec471d73bc239331d791f40c35dfaa56a637a592+100215750
#2 [libcef.so] ec471d73bc239331d791f40c35dfaa56a637a592+100213843
#3 [libcef.so] ec471d73bc239331d791f40c35dfaa56a637a592+71393654
#4 [libcef.so] ec471d73bc239331d791f40c35dfaa56a637a592+71461820
#5 [libcef.so] ec471d73bc239331d791f40c35dfaa56a637a592+71169834

Use the abrt command-line tool for further analysis or to report
the problem to the appropriate support site.

Process 24493 (steamwebhelper) of user 1000 dumped core.

Stack trace of thread 1266:
#0  0x00007f170c592bc6 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x5f92bc6)
#1  0x00007f170c592453 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x5f92453)
#2  0x00007f170aa16176 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x4416176)
#3  0x00007f170aa26bbc n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x4426bbc)
#4  0x00007f170a9df72a n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x43df72a)
#5  0x00007f170aa27284 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x4427284)
#6  0x00007f170a9fee3e n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x43fee3e)
#7  0x00007f170aa40f47 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x4440f47)
#8  0x00007f170aa62a45 n/a (/home/me/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/libcef.so + 0x4462a45)
#9  0x00007f1705ca1e39 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x8ee39)
[#10](/issue/ValveSoftware/steam-for-linux/10) 0x00007f1705d298c4 n/a (/usr/lib/x86_64-linux-gnu/libc.so.6 + 0x1168c4)
ELF object binary architecture: AMD x86-64

GPU: AMD

Please describe your issue in as much detail as possible:

When having Steam open steam will randomly freeze. There seems to be no rhyme or reason to it. After freezing the gui sometimes crashes completely and will then restart. Happens with both, flatpak and native binary.

Steps for reproducing this issue:

Use Steam

CCaptainCoward 2023-11-12 github

I have the exact same issue on a clean install. I'm not certain but here it started when enabling "Enable Steam Play for all other Titles".

Ppukmajster 2023-11-23 github

Same story on Fedora 39, Gnome Wayland, Radeon RX with recent/latest Mesa drivers. It won't take you out of the game but Steam will restart and re-open all of its windows and taking focus away from the game. And opening the in-game overlay will be SLOW as hell too.

SSnoutBug 2023-11-24 github

I hope this wasn't obvious, but disabling GPU accelerated rendering for web views resolves the constant crashing and steam becomes way more responsive, including in the game overlay.

JJokerGermany 2023-12-08 github

Have a similar Problem which let my whole Ubuntu Mate crash...
Tried disabling GPU accelerating and will look if this fixes it...
oopsie.txt
Ubuntu Mate 22.04
ppa:kisak/kisak-mesa
https://github.com/Linux-Installation/Ubuntu-Installations-Script

Nnot-physicist 2024-02-08 github

Still having the issue with libcef.so. Some system infos: 5600X with 6600XT, Arch Linux, 6.7.4-arch1-1, KWin.

disabling GPU accelerating and use steam --reset don't work for me. Also tried disabling steam overlay and similar options.

Possibly related: #9974 , #9923, #9953 .

Rryanmusante 2024-03-04 github

Still having the issue with libcef.so.

I am as well unfortunately. Cannot launch steam. Mine is 6.7.7 kernel, Gnome, Manjaro, 3080 mobile.

Cc0n5um3r 2024-05-07 github

Any updates on this? In my case steamwebhelper keeps crashing randomly and dumping core.
OS: Arch Linux x86_64
Kernel: 6.8.9-zen1-1-zen
DE: GNOME 46.1

Nothing extracted yet.