protonscr

Steam store purchase hangs at credit card verification step (gamepadui)

steamopen Web Component
ValveSoftware/steam-for-linux#10342 · opened 2024-01-03 by Juppstein · updated 2024-04-04 · 1 comments · github
JJuppstein 2024-01-03 github

Your system information

  • Steam client version (build number or date): 1703100617
  • Distribution (e.g. Ubuntu): Ubuntu 22.04
  • Opted into Steam client beta?: [Yes/No] YES
  • Have you checked for system updates?: [Yes/No] YES
  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
  • GPU: Nvidia

Please describe your issue in as much detail as possible:

When trying to buy an item from the store, while being in gamepadui mode, the process will stall in a blank page once the credit card verification system should start to run, I think this is usually called the 3D verification (in my case its a UBS Visa card)

Steps for reproducing this issue:

  1. Put game into cart
  2. Checkout
  3. Select "buy for myself"

steam-logs.tar.gz

JJuppstein 2024-04-04 github

@kisak-valve : After 4 months this still seems to be an issue. One's not able to purchase a game in the Steam Store under Linux with a credit card that has a 3D verification system :(

I have to open the browser, go to steampowered.com, login and buy a game through the web interface. I don't think this is how it is supposed to work.

Nothing extracted yet.