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Steam Customer Feedback

steamopen Steam client
ValveSoftware/steam-for-linux#10520 · opened 2024-02-21 by ghost · updated 2024-03-20 · 2 comments · github
?ghost 2024-02-21 github

Your system information

  • Steam client version (build number or date): latest
  • Distribution (e.g. Ubuntu): Kubuntu 22.04
  • Opted into Steam client beta?: [Yes/No] no
  • Have you checked for system updates?: [Yes/No] yes
    *GPU: Intel

Please describe your issue in as much detail as possible:

1 - Randomly, Steam did not open and the games also did not open using the shortcut created on the desktop. This happens when you open and close Steam and games many times during the day, in the normal interface. And it only resolves after restarting the PC.

2 - the images/thumbnails of game shortcuts created on the desktop, some have image distortion.

3 - Also the thumbnails on the left side, inside Steam, are not the same images as the games on the shelf.

4 - the vram has a negative value in the system information, and in the game's voice tab, the texts are not embedded.

Steps for reproducing this issue:

  1. open steam in the normal interface
  2. switch between big picture mode and normal mode several times
  3. open and close games many times. On average 10 minutes between one game and another.
  4. set the vm.max_map_count to 1048576

Kubuntu, kde plasma, 22.04
Laptop lenovo ideapad 3 15itl6 82md
1920x1080p 60hz
Intel i3 1115G4
4GB RAM, 20GB swap
btrfs
ptbr utf8 abnt2
proton 8.0-5

steam (.deb)

Thanks

Screenshot_20240221_170540
Screenshot_20240221_171018
Screenshot_20240221_171038
Screenshot_20240221_173359

?ghost 2024-02-26 github

Hi,

Adding this information, if necessary 😄

Computer data:
Manufacturer: LENOVO
Model: LNVNB161216
Type: laptop
No touch input
Processor data:
CPU Manufacturer: GenuineIntel
CPU Brand: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz
Processor family: 0x6
Processor model: 0x8c
Processor stepping: 0x2
Processor type: 0x0
Speed: 4100MHz
4 logical processors
2 physical processors
HyperThreading: supported
FCMOV: compatible
SSE2: compatible
SSE3: compatible
SSSE3: compatible
SSE4a: incompatible
SSE41: compatible
SSE42: compatible
AES: compatible
AVX: compatible
AVX2: compatible
AVX512F: compatible
AVX512PF: incompatible
AVX512ER: incompatible
AVX512CD: compatible
AVX512VNNI: compatible
SHA: compatible
CMPXCHG16B: compatible
LAHF/SAHF: compatible
PrefetchW: incompatible
Operating system version:
Ubuntu 22.04.4 LTS (64-bit)
Kernel name: Linux
Kernel version: 6.5.0-21-generic
X Server Consortium: The X.Org Foundation
X Server Version: 12101004
X Window Manager: KWin
Steam Runtime Component Version: steam-runtime_0.20231127.68515
Video card:
Driver: Intel Mesa Intel(R) UHD Graphics (TGL GT2)
Driver version: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1~22.04.2
OpenGL version: 4.6
Desktop color depth: 24 bits per pixel
Monitor refresh rate: 60 Hz
VendorID: 0x8086
DeviceID: 0x9a78
Revision not detected
Number of monitors: 1
Number of logical video cards: 1
Primary monitor resolution: 1920 x 1080
Desktop resolution: 1920 x 1080
Primary Monitor Size: 13.54" x 7.64" (15.51" diag), 34.4cm x 19.4cm (39.4cm diag)
Primary VRAM not detected
Sound card:
Audio device: Realtek ALC257
Memory:
RAM: 3691MB
VR Hardware:
VR headset: none detected
Others:
Interface language: Portuguese (Brazil)
LANGUAGE: pt_BR.UTF-8
Total available disk space: 223024 MB
Largest free hard disk block: 103734 MB
Storage:
Number of SSDs: 1
SSD Size: 256G
Number of HDs: 0
Number of removable disks: 0

?ghost 2024-03-19 github

~steam-logs.tar.gz

Proton versions