Additional information: The system keeps prompting me to update libegl-mesa0, libgbm1, libgl1-mesa-dri, libglapi-mesa, libglx-mesa0, and mesa-vulkan-drivers. These seem to be software related to graphics drivers, but they have consistently been kept back.
Hello @Xiaoyang-Lyu, regarding the held packages, this reads similarly to the issue reported at #10510. Can you follow the same general troubleshooting steps and see if you can find which installed system packages are newer than what's available in your distro's repositories?
For the main issue you've described, that reads like a video driver issue leading to a GPU reset and that should be evaluated by your video driver vendor and/or your distro's package maintainer for mesa.
You make sense. Today, while running the game, I opened the RadeonTop to monitor the GPU status and noticed that all GPU data was reset to zero when the game crashed. As for the software packages, I'll try them out later.
Hi @kisak-valve I followed the same general troubleshooting steps that you provided by entering those two commands, and here are the outputs:
-apt policy output
-apt install output
Does it seem like the issue has been resolved? Now, when I run apt list --upgradable, only mesa-vulkan-drivers is left. When I attempt to execute apt install again, apt suggests replacing mesa-vulkan-drivers:i386 with the regular version. I realized this might be related to Steam, so I stop the process.
Then I'm trying to restart Steam now, but it shows the following error before launching. I recall encountering the same error when I initially installed Steam, and then I manually installed those libraries mentioned above. At that time, steam could still run and play games but now it can't run and prompt You are missing the following 32-bit libraries, and Steam may not run:
libGL.so.1 which similar to the issue you mentioned
500 https://repositories.intel.com/graphics/ubuntu jammy/flex amd64 Packages You've frankensteined an Intel repository intended for Ubuntu Jammy into your Debian install. Nobody can support Franken-debian package combinations and this is not a problem for Valve to solve.
When I attempt to execute apt install again, apt suggests replacing mesa-vulkan-drivers:i386 with the regular version.
You can get apt to understand the intent of what you're trying to do here by explicitly asking for both the 32 bit and 64 bit variants of the package at the same time (amd64 and i386 arches).
Nothing extracted yet.
Your system information
Steam client version (build number or date): 1709846872
Distribution (e.g. Ubuntu): debian 12 stable
Opted into Steam client beta?: No
Have you checked for system updates?: Yse
Steam Logs:
steam-logs.tar.gz
GPU: Nvidia/Intel/AMD amd 6750xt
Please describe your issue in as much detail as possible:
Ever since I installed Steam, I've been experiencing occasional crashes while playing games. A popup appears prompting me to choose between waiting or forcing quit. Subsequently, the Steam client also crashes with a similar popup. Following this, both Gnome and the entire system freeze, requiring a hard reboot. In the earlier months, this occurrence wasn't as frequent, but in the past two weeks, it has been happening almost every day. The most severe instance is when the system freezes even without playing games, immediately after the Steam client itself throws a crash popup.
Steps for reproducing this issue: