protonscr

Opening Chat Window causes Crash

steamclosed AMD driversreviewed
ValveSoftware/steam-for-linux#1066 · opened 2013-01-30 by greyjanthesane · updated 2013-01-31 · 6 comments · github
Ggreyjanthesane 2013-01-30 github

I've recently installed Ubuntu 12.10 amd64. Steam installation and login are fine. However opening a chat window causes Steam to crash. I ran 'steam' via terminal and have the following output:

greyjanthesane@marvin:~$ steam
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
unlinked 0 orphaned pipes
removing stale semaphore last operated on by process 10092 with name 0eBlobRegistryMutex_1E6324071EDC5FA275E8D110754C1DF9
removing stale semaphore last operated on by process 10092 with name 0eBlobRegistrySignal_1E6324071EDC5FA275E8D110754C1DF9
removing stale semaphore last operated on by process 10092 with name 0emSteamEngineInstance
removing stale semaphore last operated on by process 10092 with name 0eSteamEngineLock
Gtk-Message: Failed to load module "overlay-scrollbar"

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",

(steam:10531): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine",
Gtk-Message: Failed to load module "canberra-gtk-module"
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
[0130/211322:WARNING:proxy_service.cc(646)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
GLError: 1282
Generating new string page texture 7: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 8: 48x256, total string texture memory is 180.22 KB
Generating new string page texture 9: 256x256, total string texture memory is 442.37 KB
Generating new string page texture 10: 64x256, total string texture memory is 507.90 KB
Generating new string page texture 11: 16x256, total string texture memory is 524.29 KB
Generating new string page texture 12: 24x256, total string texture memory is 548.86 KB
Generating new string page texture 13: 32x256, total string texture memory is 581.63 KB
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Installing breakpad exception handler for appid(steam)/version(1359221069_client)
Generating new string page texture 15: 384x256, total string texture memory is 974.85 KB
Adding license for package 0
Adding license for package 1579
Adding license for package 6098
Adding license for package 13602
Adding license for package 15638
Adding license for package 16020
Adding license for package 16360
Adding license for package 18029
Adding license for package 18773
roaming config store loaded successfully - 928 bytes.
migrating temporary roaming config store
ExecCommandLine: "/home/greyjanthesane/.local/share/Steam/ubuntu12_32/steam"
Generating new string page texture 83: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 84: 256x256, total string texture memory is 1.24 MB
System startup time: 19.30 seconds
ExecCommandLine: "/home/greyjanthesane/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Generating new string page texture 91: 128x256, total string texture memory is 1.37 MB
/home/greyjanthesane/.local/share/Steam/steam.sh: line 343: 10531 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"

I've the outputted issues of missing the murrine theme and canberra GTK module leave me nonplussed. Both the murrine theme and libcanberra-gtk-module (and libcanberra-gtk3-module for that matter) are installed.

Help > System Info output is as follows:

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 3300 Mhz
    6 logical processors
    6 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Supported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.0-22-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11300000

Video Card:
    Driver:  ATI Technologies Inc. AMD Radeon HD 7700 Series

    Driver Version:  4.2.11903 Compatibility Profile Context
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 60 Hz
    VendorID:  0x1002
    DeviceID:  0x683d
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 20.04" x 11.26"  (22.95" diag)
                                            50.9cm x 28.6cm  (58.3cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Realtek ALC892

Memory:
    RAM:  7957 Mb

Miscellaneous:
    UI Language:  English
    LANG:  en_GB.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  113115 Mb
    Largest Free Hard Disk Block:  102524 Mb

Installed software:

Recent Failure Reports:
Ggdrewb-valve maintainer 2013-01-31 github

It looks like you're running the 13.1 or 13.2 AMD drivers, is that correct? It's likely you're hitting a driver problem.

Ggreyjanthesane 2013-01-31 github

Not too sure as to the version - I installed from apt-get (it's the 'fglrx' package, not 'fglrx-updates'). Catalyst provides the following information:

Driver Packaging Version: 9.00.11-120920a-147436C-ATI
2D Driver Version: 9.0.2
Catalyst Control Center Version: 2.17
RandR Version: 1.3
Ggdrewb-valve maintainer 2013-01-31 github

That looks older to me (although I'm not an expert on AMD driver versions), and I'd suggest trying a newer one if you're comfortable with that.

Ggreyjanthesane 2013-01-31 github

I'll give that a go (using 'fglrx-updates' and report back!

Ggreyjanthesane 2013-01-31 github

That seems to have cured the problem - so 'fglrx' package is too outdated now.

Ggdrewb-valve maintainer 2013-01-31 github

Great, thanks for reporting back. I'm going to close this issue, but people doing a search will still be able to find it and see that fglrx has problems.

Nothing extracted yet.