protonscr

[Friends] - Accounts with private profiles show "null null null" on the profile preview.

steamopen Steam client
ValveSoftware/steam-for-linux#11370 · opened 2024-10-22 by ZereoX · updated 2025-12-24 · 1 comments · github
ZZereoX 2024-10-22 github

Your system information

  • Steam client version (build number or date): 1726604483 (Stable) / 1729208001 (Beta)
  • Distribution (e.g. Ubuntu): SteamOS 3.5.19 / 3.6.19 / 3.7.0 (Deck) and Manjaro w/ Gnome 46 (Desktop)
  • Opted into Steam client beta?: Issue is present on both Stable and Beta
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: AMD Van Gogh RDNA 2.0 (Steam Deck) and RX 7800XT (Desktop)

Please describe your issue in as much detail as possible:

When adding a user via Friend code, if the user has their profile's privacy settings set to Private, the profile preview will show null null null (where the real name and location would normally be for a public account).

Steam Deck Desktop
Steam_Deck Desktop

Steps for reproducing this issue:

Steam Deck:

  1. Navigate to Profile > Add Friends.
  2. Enter "1" as the Friend Code (or any other Friend Code for a private account).

Desktop:

  1. Navigate to Profile > Friends.
  2. Select Add a Friend.
  3. Enter "1" under the ADD A FRIEND text field (or any other Friend Code for a private account).

Reproduction Rate: 5/5

Affected Platforms

  • LCD: Yes
  • OLED: Yes
  • Desktop Deck-like session (gamescope -e -- steam -gamepadui -steamdeck): Yes
  • Desktop: Yes (in Big Picture Mode)

Actual result

  • Profile preview appear with "null null null" instead of showing REAL NAME and COUNTRY.

Expected result

  • Profile preview for a Private account simply appears blank.

Notes

  • If you've just recently switched your account over to Private from Public, it may take some time before the issue begins to occur.
KKadeluxe 2025-12-24 github

Still an issue!

Nothing extracted yet.