protonscr

Menus turn black when woken up from sleep

steamopen NVIDIA driversSteam clientDistro Family: UbuntuWeb Component
ValveSoftware/steam-for-linux#11480 · opened 2024-11-17 by shermansiu · updated 2025-10-16 · 5 comments · github
Sshermansiu 2024-11-17 github

Your system information

  • Steam Version: 1731433018
  • Steam Client Build Date: Tue, Nov 12 12:10 PM UTC -08:00
  • Steam Web Build Date: Mon, Nov 11 9:03 PM UTC -08:00
  • Steam API Version: SteamClient021
  • Distribution (e.g. Ubuntu): Ubuntu 24.04.1
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: Nvidia

Please describe your issue in as much detail as possible:

Expected: The menus are normal
Actual: The menus are black and appear above all other windows

Screenshot from 2024-11-16 23-34-40

Steps for reproducing this issue:

  1. Open Steam
  2. Wait 5 minutes or so for the PC to go to sleep (not suspend)
  3. Wake computer up from sleep and open Steam menu
  4. Menus are blacked out and appear above all other windows.
Sshermansiu 2024-11-17 github

General workaround: close Steam (not just the window: you must go to the menu bar icon and click "Exit Steam") and restart it.

Sshermansiu 2024-11-19 github

Notes:

  • webhelper_gpu.txt talks about some GPU crashes:
    • GPU process was unable to boot: GPU process crashed too many times with SwiftShader.
  • webhelper.txt has some of this:
[2024-11-18 19:41:08] Major opcode of failed request:  10 (X_UnmapWindow)
[2024-11-18 19:41:08] Resource id in failed request:  0x5400015
[2024-11-18 19:41:08] Serial number of failed request:  8752
[2024-11-18 19:41:08] Webhelper: An X Error occurred on display 0x5e43f9407000
[2024-11-18 19:41:08] X Error of failed request:  BadWindow (invalid Window parameter)

and some of this: contextmenu_1-'Steam Root': WARNING: cancelling DoClose() for bHideOnClose, but using Window.Close() is preferable

  • steamui_html.txt includes the line: RetryCreateBrowser id:1311948583 type:12 flags:0: (-214748 3648, -2147483648) 0x0
Ttastyhub 2025-05-03 github

Same issue. Waking from sleep, I get the black menus.

Mmonofurioso 2025-07-20 github

Same here! 7/2025.

Sshermansiu 2025-10-16 github

I no longer seem to encounter this issue, but I'm not sure if it's been resolved for other people, too.

Nothing extracted yet.