protonscr

Steam client will not launch since 08.12.2024

steamopen AMD driversDistro Family: UbuntuWeb Component
ValveSoftware/steam-for-linux#11554 · opened 2024-12-09 by hubertnnn · updated 2026-01-05 · 6 comments · github
Hhubertnnn 2024-12-09 github

Your system information

  • Steam client version (build number or date): 08.12.2024
  • Distribution (e.g. Ubuntu): Ubuntu 20.04.4 LTS
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: No
  • Steam Logs: steam-logs.tar.gz
  • GPU: AMD Radeon RX 6700 XT

Please describe your issue in as much detail as possible:

Two days ago everything was ok, but after PC reboot yesterday steam is unable to launch.
It is stuck in a loop with following logs repeating infinitely:

exec ./steamwebhelper -lang=en_US -cachedir=/home/hubertnnn/.local/share/Steam/config/htmlcache -steampid=7293 -buildid=1733265492 -steamid=76561197993742958 -logdir=/home/hubertnnn/.local/share/Steam/logs -uimode=7 -startcount=5 -steamuniverse=Public -realm=Global -clientui=/home/hubertnnn/.local/share/Steam/clientui -steampath=/home/hubertnnn/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-initial-threadpool-size=4 --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/hubertnnn/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,ValveFFmpegAllowLowDelayHEVC
steamwebhelper.sh[10461]: Using supervisor /home/hubertnnn/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor
steamwebhelper.sh[10461]: Starting steamwebhelper under bootstrap sniper steam runtime via /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper.sh
steamwebhelper.sh[10461]: Using CEF sandbox \(try with -no-cef-sandbox if this fails\)
steamwebhelper.sh[10461]: Starting steamwebhelper with Sniper steam runtime at /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper/_v2-entry-point
pressure-vessel-wrap[10488]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[10488]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[10488]: W: "opt/amdgpu/share/drirc.d" is unlikely to appear in "/run/host"
exec ./steamwebhelper -lang=en_US -cachedir=/home/hubertnnn/.local/share/Steam/config/htmlcache -steampid=7293 -buildid=1733265492 -steamid=76561197993742958 -logdir=/home/hubertnnn/.local/share/Steam/logs -uimode=7 -startcount=6 -steamuniverse=Public -realm=Global -clientui=/home/hubertnnn/.local/share/Steam/clientui -steampath=/home/hubertnnn/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-initial-threadpool-size=4 --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/hubertnnn/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,ValveFFmpegAllowLowDelayHEVC
steamwebhelper.sh[10744]: Using supervisor /home/hubertnnn/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor
steamwebhelper.sh[10744]: Starting steamwebhelper under bootstrap sniper steam runtime via /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper.sh
steamwebhelper.sh[10744]: Using CEF sandbox \(try with -no-cef-sandbox if this fails\)
steamwebhelper.sh[10744]: Starting steamwebhelper with Sniper steam runtime at /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper/_v2-entry-point
pressure-vessel-wrap[10771]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[10771]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[10771]: W: "opt/amdgpu/share/drirc.d" is unlikely to appear in "/run/host"
exec ./steamwebhelper -lang=en_US -cachedir=/home/hubertnnn/.local/share/Steam/config/htmlcache -steampid=7293 -buildid=1733265492 -steamid=76561197993742958 -logdir=/home/hubertnnn/.local/share/Steam/logs -uimode=7 -startcount=7 -steamuniverse=Public -realm=Global -clientui=/home/hubertnnn/.local/share/Steam/clientui -steampath=/home/hubertnnn/.local/share/Steam/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-initial-threadpool-size=4 --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/hubertnnn/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,ValveFFmpegAllowLowDelayHEVC
steamwebhelper.sh[11036]: Using supervisor /home/hubertnnn/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor
steamwebhelper.sh[11036]: Starting steamwebhelper under bootstrap sniper steam runtime via /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper.sh
steamwebhelper.sh[11036]: Using CEF sandbox \(try with -no-cef-sandbox if this fails\)
steamwebhelper.sh[11036]: Starting steamwebhelper with Sniper steam runtime at /home/hubertnnn/.local/share/Steam/ubuntu12_64/steam-runtime-sniper/_v2-entry-point
pressure-vessel-wrap[11063]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[11063]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
pressure-vessel-wrap[11063]: W: "opt/amdgpu/share/drirc.d" is unlikely to appear in "/run/host"

Steps for reproducing this issue:

  1. Open steam
  2. No more steps
Hhubertnnn 2024-12-09 github

I managed to find some more info.
It seems problem only exists on non-fresh installs of steam.
After deleting entire ~/.local/share/Steam folder steam was able to launch correctly, but after closing the app its impossible to open it again without deleting that folder.
This happens even if I don't do anything (no games installed, just open steam, close steam and open again).
Its also unrelated to installed proton versions as well as games (if I recovered compatibilitytools.d and steamapps folders before launching steam, then it will still launch correctly for the first time and fail after).

Also bug seems to affect multiple people (at least one other person confirmed it here)

Jjimmayjr 2024-12-10 github

Replying to https://github.com/ValveSoftware/steam-for-linux/issues/11554#issuecomment-2527099652

@hubertnnn
AMD Radeon RX 7900 XTX user here - If you have the tray icon available, I was able to successfully launch the client after disabling Enable GPU accelerated rendering in web views (requires restart)
image

Update, while the UI opens, no games can connect to steam
image
image

Hhubertnnn 2024-12-12 github

@jimmayjr
I can confirm, disabling GPU acceleration fixed the issue and allowed steam client to run correctly.

I also tested a few games (Risk, Baldur's Gate 3, Frontline Crisis) and I don't have any issues launching them, so the communication error might be a separate unrelated issue.

YYamatoHD 2024-12-29 github

How do you disable hardware acceleration? Mine crashes in a loop, the only thing I can do is start it -silent and play whatever that was recent and tray remembers. And also remote play works

Aalex-dev 2025-01-15 github

Rebooted today after installing ROCm (compute modules for AMD GPU) and got stuck with exactly that. Reinstalling steam from latest didn't help. Same issue on both X and Wayland.
Running an AMD Radeon RX 6900XT.
Fully reinstalling mesa drivers fixd it. I likely fucked up something while installing ROCm.

Ssebadamus 2026-01-05 github

Fully reinstalling mesa drivers fixd it.

Hi mate! I think I am having same problem, yesterday I installed ROCm, today some mesa update showed in apt, installed... now Steam launches but closes after some seconds. Seems also that there is a game downloading that cant finish. Will try to research some more. 
voidnull0@Kubuntu-Event:/opt$ steam 
steam.sh[26754]: Running Steam on ubuntu 24.04 64-bit
steam.sh[26754]: STEAM_RUNTIME is enabled automatically
setup.sh[26843]: Steam runtime environment up-to-date!
steam.sh[26754]: Log already open
steam.sh[26754]: Steam client's requirements are satisfied
CProcessEnvironmentManager is ready, 6 preallocated environment variables.
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
[2026-01-05 16:27:37] Startup - updater built Dec 23 2025 00:47:59
[2026-01-05 16:27:37] Startup - Steam Client launched with: '/home/voidnull0/.local/share/Steam/ubuntu12_32/steam' '-srt-logger-opened'
01/05 16:27:37 minidumps folder is set to /tmp/dumps
01/05 16:27:37 Init: Installing breakpad exception handler for appid(steam)/version(1766451605)/tid(26915)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
CProcessEnvironmentManager is ready, 6 preallocated environment variables.
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
[2026-01-05 16:27:37] Process started with command-line: '/home/voidnull0/.local/share/Steam/ubuntu12_32/steam' '-child-update-ui' '-child-update-ui-socket' '8' '-srt-logger-opened'
01/05 16:27:37 minidumps folder is set to /tmp/dumps
[2026-01-05 16:27:37] Using update UI: console
01/05 16:27:37 Init: Installing breakpad exception handler for appid(steam)/version(0)/tid(26917)
[2026-01-05 16:27:37] Create window
[2026-01-05 16:27:37] Loading cached metrics from disk (/home/voidnull0/.local/share/Steam/package/steam_client_metrics.bin)
[2026-01-05 16:27:37] Using the following download hosts for Public, Realm steamglobal
[2026-01-05 16:27:37] 1. https://client-update.fastly.steamstatic.com, /, Realm 'steamglobal', weight was 900, source = 'update_hosts_cached.vdf'
[2026-01-05 16:27:37] 2. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 400, source = 'update_hosts_cached.vdf'
[2026-01-05 16:27:37] 3. https://client-update.steamstatic.com, /, Realm 'steamglobal', weight was 1, source = 'baked in'
[2026-01-05 16:27:37] Checking for update on startup
[2026-01-05 16:27:37] Buscando actualizaciones disponibles...
[2026-01-05 16:27:37] Downloading manifest: https://client-update.fastly.steamstatic.com/steam_client_ubuntu12
[2026-01-05 16:27:37] Manifest download: send request
[2026-01-05 16:27:37] Set percent complete: 0
[2026-01-05 16:27:37] Set status message: Buscando actualizaciones disponibles...
[  0%] Buscando actualizaciones disponibles...
[2026-01-05 16:27:37] Set percent complete: -1
[2026-01-05 16:27:37] Manifest download: waiting for download to finish
[2026-01-05 16:27:37] Manifest download: finished
[2026-01-05 16:27:37] Download skipped: /steam_client_ubuntu12 version 1766451605, installed version 1766451605, existing pending version 0
[2026-01-05 16:27:37] Nothing to do
[2026-01-05 16:27:37] Verificando instalación...
[2026-01-05 16:27:37] Verifying all executable checksums
[2026-01-05 16:27:37] Set percent complete: -1
[2026-01-05 16:27:37] Set status message: Verificando instalación...
[----] Verificando instalación...
[2026-01-05 16:27:37] Verification complete
UpdateUI: skip show logo
[2026-01-05 16:27:37] Destroy window

Steam logging initialized: directory: /home/voidnull0/.local/share/Steam/logs

[2026-01-05 16:27:37] ProcessNextMessage: socket disconnected
[2026-01-05 16:27:37] No more messages are expected - exiting
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf2b83860
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf2b81fc0
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
01/05 16:27:38 minidumps folder is set to /tmp/dumps
01/05 16:27:38 Init: Installing breakpad exception handler for appid(steamsysinfo)/version(1766451605)/tid(26943)
Running query: 1 - GpuTopology
Response: gpu_topology {
  gpus {
    id: 1
    name: "AMD Radeon RX 7900 XTX (RADV NAVI31)"
    vram_size_bytes: 25753026560
    driver_id: k_EGpuDriverId_MesaRadv
    driver_version_major: 25
    driver_version_minor: 3
    driver_version_patch: 3
    luid: 0
  }
  gpus {
    id: 2
    name: "llvmpipe (LLVM 20.1.8, 256 bits)"
    vram_size_bytes: 3221225472
    driver_id: k_EGpuDriverId_MesaLLVMPipe
    driver_version_major: 25
    driver_version_minor: 3
    driver_version_patch: 3
    luid: 0
  }
  default_gpu_id: 1
}

Exit code: 0
Saving response to: /tmp/steamjcilEH - 116 bytes
steamwebhelper.sh[26963]: Starting steamwebhelper under bootstrap steamrt steam runtime via: /home/voidnull0/.local/share/Steam/steamrt64/pv-runtime/steam-runtime-steamrt/_v2-entry-point
steamwebhelper.sh[26963]: Starting steamwebhelper with steamrt steam runtime at /home/voidnull0/.local/share/Steam/steamrt64/pv-runtime/steam-runtime-steamrt/_v2-entry-point
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
pressure-vessel-wrap[26963]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 27089
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
exec ./steamwebhelper -nocrashdialog -lang=es_419 -cachedir=/home/voidnull0/.local/share/Steam/config/htmlcache -steampid=26915 -buildid=1766451605 -steamid=0 -logdir=/home/voidnull0/.local/share/Steam/logs -uimode=7 -startcount=0 -steamuniverse=Public -realm=Global -clientui=/home/voidnull0/.local/share/Steam/clientui -steampath=/home/voidnull0/.local/share/Steam/ubuntu12_32/steam -launcher=0 --valve-initial-threadpool-size=8 --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/voidnull0/.local/share/Steam/logs/cef_log.txt --disable-quick-menu --disable-component-update --gaia-url=http://disabled.invalid --enable-features=PlatformHEVCDecoderSupport --disable-features=WinRetrieveSuggestionsOnlyOnDemand,SpareRendererForSitePerProcess,DcheckIsFatal,BlockPromptsIfIgnoredOften,ValveFFmpegAllowLowDelayHEVC
/usr/share/themes/Breeze/gtk-2.0/widgets/entry:70: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Breeze/gtk-2.0/widgets/styles:36: error: invalid string constant "combobox_entry", expected valid string constant
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
Desktop state changed: desktop: { pos:    0,   0 size: 1920,1080 } primary: { pos:    0,   0 size: 1920,1080 }
Caching cursor image for , size 32x32, serial 982, cache size = 0
SaveRegistryVDF
SaveRegistryVDF completed successfully
SaveRegistryVDF
SaveRegistryVDF completed successfully
pressure-vessel-wrap[27310]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
ProtonFixes[27442] WARN: Skipping fix execution. We are probably running a unit test.
fsync: up and running.
Fossilize INFO: Overriding serialization path: "/home/voidnull0/.local/share/Steam/shader_cache_temp_dir_d3d11_64/fozpipelinesv6/steamapprun_pipeline_cache".
pressure-vessel-wrap[27669]: W: "opt/amdgpu/share/libdrm" is unlikely to appear in "/run/host"
ProtonFixes[27754] WARN: Skipping fix execution. We are probably running a unit test.
fsync: up and running.
Fossilize INFO: Overriding serialization path: "/home/voidnull0/.local/share/Steam/shader_cache_temp_dir_d3d12_64/fozpipelinesv6/steamapprun_pipeline_cache".
reaping pid: 26916 -- sh
crash_20260105162849_39.dmp[27925]: Uploading dump (out-of-process)
/tmp/dumps/crash_20260105162849_39.dmp
/home/voidnull0/.local/share/Steam/steam.sh: línea 928: 26915 Error del bus           (`core' generado) "$STEAMROOT/$STEAMEXEPATH" "$@"
voidnull0@Kubuntu-Event:/opt$ crash_20260105162849_39.dmp[27925]: Finished uploading minidump (out-of-process): success = yes
crash_20260105162849_39.dmp[27925]: response: CrashID=bp-e558582a-55a9-4a00-89e6-56c2c2260105
crash_20260105162849_39.dmp[27925]: file ''/tmp/dumps/crash_20260105162849_39.dmp'', upload yes: ''CrashID=bp-e558582a-55a9-4a00-89e6-56c2c2260105''

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