protonscr

steam client crashings

steamopen Steam clientDistro Family: Ubuntu
ValveSoftware/steam-for-linux#11705 · opened 2025-01-26 by foxmccloud0901 · updated 2025-01-28 · 4 comments · github
Ffoxmccloud0901 2025-01-26 github

steam client crashings steam client version 1737514353
steam client no beta version

Steam Version: 1737514353
steam client beta no

here is system informations

Computer Information:
Manufacturer: EVGA INTERNATIONAL CO.,LTD
Model: EVGA E672
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x3a
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3900 MHz
4 logical processors
4 physical processors
Hyper-threading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Unsupported
BMI2: Unsupported
F16C: Supported
FMA: Unsupported
Operating System Version:
Ubuntu 24.04.1 LTS (64 bit)
Kernel Name: Linux
Kernel Version: 6.8.0-51-generic
X Server Vendor: The X.Org Foundation
X Server Release: 12101011
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime_0.20241127.109674
Client Information:
Version: 1737514353
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Disabled
Browser WebNN: Disabled
Video Card:
Driver: NVIDIA Corporation NVIDIA GeForce GTX 970/PCIe/SSE2
Driver Version: 4.6.0 NVIDIA 550.120
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID: 0x10de
DeviceID: 0x13c2
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55" (21.54" diag), 47.7cm x 26.8cm (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 4096 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Realtek ALC889
Memory:
RAM: 11924 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
LANG: fi_FI.UTF-8
Total Hard Disk Space Available: 936737 MB
Largest Free Hard Disk Block: 497922 MB
Storage:
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 0
Number of removable drives: 0

steam runtime diagnostic.odt

Ffoxmccloud0901 2025-01-26 github
Ssoypat 2025-01-26 github

I'm on Arch linux and my steam client is not booting up. Can't find a single log line anywhere nor can I produce one.

System information

██████████████████  ████████   pato@bigboi 
██████████████████  ████████   ----------- 
██████████████████  ████████   OS: Manjaro Linux x86_64 
██████████████████  ████████   Host: B660M DS3H DDR4 
████████            ████████   Kernel: 5.15.173-1-MANJARO 
████████  ████████  ████████   Uptime: 1 hour, 3 mins 
████████  ████████  ████████   Packages: 1640 (pacman) 
████████  ████████  ████████   Shell: bash 5.2.37 
████████  ████████  ████████   Resolution: 1920x1080, 1920x1080 
████████  ████████  ████████   DE: Plasma 6.2.4 
████████  ████████  ████████   WM: KWin 
████████  ████████  ████████   Theme: [Plasma], Breeze [GTK2/3] 
████████  ████████  ████████   Icons: [Plasma], breeze [GTK2/3] 
████████  ████████  ████████   Terminal: konsole 
                               CPU: 12th Gen Intel i5-12400F (12) @ 5.600GHz 
                               GPU: AMD ATI Radeon RX 6800/6800 XT / 6900 XT 
                               Memory: 6064MiB / 31944MiB 

I've enabled execution echoing of the /usr/lib/steam/steam $USER script. This is what it prints:

/usr/lib/steam/steam  pato
+ set -e
++ cd /usr/lib/steam
++ echo /usr/lib/steam
+ STEAMSCRIPT=/usr/lib/steam/steam
+ export STEAMSCRIPT
++ readlink -f /usr/lib/steam/steam
+ bootstrapscript=/usr/lib/steam/bin_steam.sh
++ dirname /usr/lib/steam/bin_steam.sh
+ bootstrapdir=/usr/lib/steam
+ log hello
+ echo 'bin_steam.sh[15392]: hello'
bin_steam.sh[15392]: hello
+ export STEAMSCRIPT_VERSION=1.0.0.81
+ STEAMSCRIPT_VERSION=1.0.0.81
+ export TEXTDOMAIN=steam
+ TEXTDOMAIN=steam
++ id -u
+ '[' 1000 == 0 ']'
+ setup_variables
+ STEAMPACKAGE=steam
+ '[' steam = bin_steam.sh ']'
+ STEAMCONFIG=/home/pato/.steam
+ STEAMDATALINK=/home/pato/.steam/steam
+ STEAMBOOTSTRAP=steam.sh
++ readlink -e -q /home/pato/.steam/steam
+ LAUNCHSTEAMDIR=/home/pato/.local/share/Steam
++ detect_platform
++ echo ubuntu12_32
+ LAUNCHSTEAMPLATFORM=ubuntu12_32
+ LAUNCHSTEAMBOOTSTRAPFILE=/usr/lib/steam/bootstraplinux_ubuntu12_32.tar.xz
+ '[' '!' -f /usr/lib/steam/bootstraplinux_ubuntu12_32.tar.xz ']'
+ STEAM_DATA_HOME=/home/pato/.local/share
+ case "$STEAMPACKAGE" in
+ CLASSICSTEAMDIR=/home/pato/Steam
+ DEFAULTSTEAMDIR=/home/pato/.local/share/Steam
+ [[ ! -d /home/pato/.steam ]]
+ forward_command_line pato
+ '[' -p /home/pato/.steam/steam.pipe ']'
+ local runtime=/home/pato/.steam/root/ubuntu12_32/steam-runtime
+ local remote=/home/pato/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-steam-remote
+ '[' -x /home/pato/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-steam-remote ']'
+ /home/pato/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-steam-remote pato
+ return 0
+ exit 0

I've also taken the liberty of lsing my steam binary directory and found a lot of the binaries to be empty

ls -lah /home/pato/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/ 
total 8.0K
drwxr-xr-x 2 pato pato 4.0K Apr 21  2020 .
drwxr-xr-x 4 pato pato 4.0K Nov 27 13:51 ..
-rwxr-xr-x 1 pato pato    0 Apr  3  2019 cgc
-rwxr-xr-x 1 pato pato    0 Apr  3  2019 cgfxcat
-rwxr-xr-x 1 pato pato    0 Apr  3  2019 cginfo
-rwxr-xr-x 1 pato pato    0 Jun 30  2021 gdbserver
-rwxr-xr-x 1 pato pato    0 Apr 21  2020 gdialog
-rwxr-xr-x 1 pato pato    0 Apr  9  2024 lsof
lrwxrwxrwx 1 pato pato   43 Nov 25 16:26 srt-logger -> ../libexec/steam-runtime-tools-0/srt-logger
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-check-requirements
-rwxr-xr-x 1 pato pato    0 Nov 25 14:06 steam-runtime-dialog
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-dialog-ui
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-identify-library-abi
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-input-monitor
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-launch-client
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-launcher-interface-0
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-launcher-service
-rwxr-xr-x 1 pato pato    0 Nov 25 14:06 steam-runtime-launch-options
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-libcurl-compat-setup
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-steam-remote
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-supervisor
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-system-info
-rwxr-xr-x 1 pato pato    0 Nov 25 16:26 steam-runtime-urlopen
lrwxrwxrwx 1 pato pato   25 Oct 23  2019 vainfo -> x86_64-linux-gnu-vainfo-2
lrwxrwxrwx 1 pato pato   25 Oct 23  2019 vainfo-1 -> x86_64-linux-gnu-vainfo-1
lrwxrwxrwx 1 pato pato   25 Oct 23  2019 vainfo-2 -> x86_64-linux-gnu-vainfo-2
-rwxr-xr-x 1 pato pato    0 Feb 17  2023 vkcube
lrwxrwxrwx 1 pato pato   27 Feb 17  2023 vulkaninfo -> x86_64-linux-gnu-vulkaninfo
lrwxrwxrwx 1 pato pato   24 Apr  9  2020 wflinfo -> x86_64-linux-gnu-wflinfo
lrwxrwxrwx 1 pato pato   25 Oct 23  2019 x86_64-linux-gnu-vainfo -> x86_64-linux-gnu-vainfo-2
-rwxr-xr-x 1 pato pato    0 Oct 23  2019 x86_64-linux-gnu-vainfo-1
-rwxr-xr-x 1 pato pato    0 Oct 23  2019 x86_64-linux-gnu-vainfo-2
-rwxr-xr-x 1 pato pato    0 Feb 17  2023 x86_64-linux-gnu-vulkaninfo
-rwxr-xr-x 1 pato pato    0 Apr  9  2020 x86_64-linux-gnu-wflinfo
-rwxr-xr-x 1 pato pato    0 Apr 21  2020 zenity
Ssoypat 2025-01-27 github

The following commands fixed the issue for me, basically removed user steam cache and reinstalled steam:

rm -rf  $HOME/.steam
rm -rf $HOME/.local/share/Steam
sudo pacman -R steam                   # arch equivalent to debian's sudo apt uninstall steam
sudo pacman -Syu steam               # arch equivalent to debian's sudo apt install steam

Edit: I believe overclocking my RAM corrupted my entire system, Steam folder included. Possibly disregard data point.

Kkattjevfel 2025-01-27 github

@soypat That's far more than removing steam cache.. that's just completely removing and reinstalling steam! Absolutely not a fix

Also I think I'm having this issue since today, since booting my pc 12 minutes ago, steam has crashed and restarted itself 3 times.

edit: after restarting steam to try capture a log, it seems to not happen anymore

Nothing extracted yet.