protonscr

[General] - "My Account" is missing when Steam is started in "Offline Mode".

steamclosed Steam client
ValveSoftware/steam-for-linux#12009 · opened 2025-05-13 by ZereoX · updated 2025-07-24 · 1 comments · github
ZZereoX 2025-05-13 github

Your system information

  • Steam client version (build number or date): 1745876290 (Stable) / 1746834312 (Beta)
  • Distribution (e.g. Ubuntu): SteamOS 3.6.24 / 3.7.5 / 3.8.0 and Manjaro 25 KDE
  • Opted into Steam client beta?: Yes. Occurs on both Stable and Beta.
  • Have you checked for system updates?: Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: AMD Van Gogh RDNA 2.0 (Steam Deck) and RX 7800XT (Desktop)

Please describe your issue in as much detail as possible:

The profile icon linking to My Account (right of the clock) is missing in the header when Steam is launched in Offline Mode. When initially switching to Offline Mode, My Account remains accessible and functions as expected, however it disappears the moment Steam is restarted (or the device is rebooted). The user therefore has to switch back to Online Mode and back offline to regain access to My Account. This blocks access to Add Funds, Privacy Settings and Account Details while in Offline Mode with an active connection (Wifi or Ethernet).

Switch to Offline Mode :white_check_mark: Restart in Offline Mode :x:
Image Image
Video

https://github.com/user-attachments/assets/eb37dff8-8502-41f2-9f3e-20e22ce97b5a

Steps for reproducing this issue:

  1. Navigate to Steam -> Settings -> Internet.
  2. Select Enter Offline Mode.
  3. Navigate to Steam -> Power.
  4. Select either Restart or Restart Steam.

Reproduction Rate: 5/5

Affected Platforms

  • LCD / Jupiter: Yes
  • OLED / Galileo: Yes
  • Desktop Deck-like session (gamescope -e -- steam -gamepadui -steamdeck): Yes
  • Desktop: Yes, in Big Picture Mode

Actual result

  • Profile icon is missing in the system header when Steam is launched in Offline Mode. This blocks access to My Account until the device is first put back into Online Mode.

Expected result

  • Profile icon remains present regardless of Online status.

Notes

  • I vaguely remember it use to be visible before but simple showed a placeholder ("?") profile icon instead.
  • This issue is specific to Big Picture Mode and doesn't occur on the Desktop client.
Desktop Client ✅
Image
ZZereoX 2025-07-24 github

This is fixed in the most recent Steam Beta from July 23rd 2025 (1753318274).

Closing, fixed.

Nothing extracted yet.