protonscr

Steam failure to launch

steamclosed Distro Family: DebianWeb Component
ValveSoftware/steam-for-linux#12117 · opened 2025-06-18 by Hyphrat · updated 2025-06-28 · 4 comments · github
HHyphrat 2025-06-18 github

Your system information

  • Steam client version (build number or date): 1747701111
  • Distribution (e.g. Ubuntu): Debian 13/Testing
  • Opted into Steam client beta?: [Yes/No] No
  • Have you checked for system updates?: [Yes/No] Yes
  • Steam Logs: steam-logs.tar.gz
  • GPU: Intel

Distro provided steam.

Please describe your issue in as much detail as possible:

I expected steam to launch, steam instead enters infinite loop. I have run longer than provided gist, steam never seems to escape loop.
https://gist.github.com/Hyphrat/af0f72e031d96cb8eb030b6c3abb86da
Launching with -no-cef-sandbox did not resolve issue.
Purging and reinstalling steam did not resolve issue.

Steps for reproducing this issue:

  1. Launch steam
Kkisak-valve maintainer 2025-06-19 github

Hello @Hyphrat, please elaborate on what this infinite loop looks like. If you completely close Steam, then run steam from a terminal, does that behave any differently? I suspect you're seeing #9383.

HHyphrat 2025-06-19 github

The loop is 5 parts and seen in gist as follows.
1.steamwebhelper.sh[11641]: Using supervisor /home/derek/.steam/root/ubuntu12_32/steam-runtime/amd64/usr/bin/steam-runtime-supervisor

2.steamwebhelper.sh[11641]: Starting steamwebhelper under bootstrap steamrt steam runtime via: /home/derek/.steam/debian-installation/steamrt64/steam-runtime-steamrt/_v2-entry-point

3.steamwebhelper.sh[11641]: Using CEF sandbox (try with -no-cef-sandbox if this fails)

4.steamwebhelper.sh[11641]: Starting steamwebhelper with steamrt steam runtime at /home/derek/.steam/debian-installation/steamrt64/steam-runtime-steamrt/_v2-entry-point

5.exec ./steamwebhelper -nocrashdialog -lang=en_US -cachedir=/home/derek/.steam/debian-installation/config/htmlcache -steampid=10797 -buildid=1747701111 -steamid=0 -logdir=/home/derek/.steam/debian-installation/logs -uimode=7 -startcount=2 -steamuniverse=Public -realm=Global -clientui=/home/derek/.steam/debian-installation/clientui -steampath=/home/derek/.steam/debian-installation/ubuntu12_32/steam -launcher=0 -no-restart-on-ui-mode-change --valve-enable-site-isolation --enable-smooth-scrolling --password-store=basic --log-file=/home/derek/.steam/debian-installation/logs/cef_log.txt --disable-quick-menu --enable-features=PlatformHEVCDecoderSupport --disable-features=SpareRendererForSitePerProcess,DcheckIsFatal,BlockPromptsIfIgnoredOften,ValveFFmpegAllowLowDelayHEVC

HHyphrat 2025-06-19 github

Regarding #9383, I'm not really sure whats going on? I only have the one gpu.

DRI_PRIME=1 steam
Inconsistent value (1) for DRI_PRIME. Should be < 1 (GPU devices count). Using: 0

DRI_PRIME=0 steam
Invalid value (0) for DRI_PRIME. Should be > 0

Neither value leads to steam working. glxgears works but complains the same as above on DRI_PRIME value.

XxAcid9 2025-06-28 github

Hi, how did you fix this issue?

Nothing extracted yet.