protonscr

Black screen after payment confirmation

steamopen Distro Family: SteamOSWebWeb Component
ValveSoftware/steam-for-linux#12327 · opened 2025-09-18 by ilyachch · updated 2025-09-18 · 0 comments · github
Iilyachch 2025-09-18 github

Your system information

  • Steam client version: 1757650573
  • SteamOS version: 3.7.13
  • Opted into Steam client beta?: No
  • Opted into SteamOS beta?: No
  • Have you checked for updates in Settings > System?: Yes

Please describe your issue in as much detail as possible:

If I make purchase from Steam Deck, after selecting payment method I'm redirected to payment confirm page.
After I confirm page, I'm redirected back to https://checkout.steampowered.com/checkout/submitauthentication/.../ and have empty black screen. A and B buttons have no effect. Screen works, touch works. I can press Steam button and go to main menu. But if I go again to the Shop, I return to this black page.

The only option is to restart Deck

Steps for reproducing this issue:

  1. Use card with 3d secure (I have this behavior with Estonian LHV bank and British Curve card). Both of them are MasterCard
  2. Make a purchase
  3. Confirm payment
  4. See result

Example

Nothing extracted yet.