protonscr

bug: steam installer gui crashes instantly after launching

steamopen Distro Family: Ubuntu
ValveSoftware/steam-for-linux#12525 · opened 2025-12-05 by ghost · updated 2025-12-13 · 6 comments · github
?ghost 2025-12-05 github

Your system information

  • Steam client version (build number or date): dec 5, 2025 (.deb file)
  • Distribution (e.g. Ubuntu): Ubuntu
  • Opted into Steam client beta?: [Yes/No] Not sure
  • Have you checked for system updates?: [Yes/No] Yes I did the upgrade first
  • GPU: Intel Arc A750

Please describe your issue in as much detail as possible:

steam installer gui crashes instantly after launching for the first time

Steps for reproducing this issue:

  1. install latest_steam.deb
  2. start steam
  3. face the issue

Additional information

This happened to me on X11, Wayland, (normal install) Unsandboxed and (Sanboxed) Snapcraft.

?ghost 2025-12-05 github

The progress is shown, if steam launched from command line, after crashing the GUI.

Sshadethegrey1 2025-12-06 github

I am having a similar issue. On a fresh install of Ubuntu 25.10, installing steam with the .deb from steam's website. It installs. When I open steam, it will put the icon up on the panel, but when the main window tries to open, you see it appear then disappear in the dock, like it just crashes, and it keeps repeating this. If I run steam from the terminal, it opens normally and runs normally.
Ubuntu 25.10 6.17.0-7-generic Wayland
AMD 7900x
32GB Ram
RX 6950XT Reference Card
Steam Version : 1763795278
Steam Client Build Date : Sat Nov 22 1:00 AM UTC -06:00
Steam Web Build Date: Sat Nov 22 12:35 AM UTC -06:00
Steam API Version: SteamClient023

?ghost 2025-12-12 github

iirc, it also happens with snap version. you just have wait without seeing any progress

Tthamulot 2025-12-13 github

Getting the exact same problem, I see the initial splash screen, the tray icon and then nothing, whatever I try. It is frustrating since launching from the console with steam works, so I'm not sure how I should debug that. Ubuntu 25.10, installed Steam from latest deb with gdebi. Running MESA 25.3.1

Kkisak-valve maintainer 2025-12-13 github

Hello @thamulot, you've described the symptoms of #9383. Give that issue report a read.

Tthamulot 2025-12-13 github

My bad. I didn't noticed the "installer" part 🤦‍♂️ thank you nonetheless 🙏

Nothing extracted yet.