protonscr

[Bug] `store.steampowered.com` returns an HTTP 503 (in V1766192729).

steamclosed Distro Family: FedoraWeb
ValveSoftware/steam-for-linux#12583 · opened 2025-12-25 by beedell-roke · updated 2025-12-25 · 2 comments · github
Bbeedell-roke 2025-12-25 github

My Environment

  1. Steam Client Version

    Steam Beta Branch:  Steam Beta Update
Steam Version:  1766192729
Steam Client Build Date:  Fri, Dec 19 23:10 UTC -08:00
Steam Web Build Date:  Sat, Dec 20 00:51 UTC -08:00
Steam API Version:  SteamClient023


    1. #!/usr/bin/env sh
rpm -qi $(rpm -qf $(command -v steam))

    2. Name        : steam
Version     : 1.0.0.85
Release     : 2.fc43
Architecture: i686
Install Date: Wed 17 Dec 2025 13:14:06 GMT
Size        : 20396321
Signature   :
              RSA/SHA256, Sun 07 Dec 2025 12:11:06 GMT, Key ID 6a2af96194843c65
              RSA/SHA256, Sun 07 Dec 2025 12:11:05 GMT, Key ID 6a2af96194843c65
Source RPM  : steam-1.0.0.85-2.fc43.src.rpm
Build Date  : Wed 26 Nov 2025 09:56:15 GMT
Build Host  : buildvm-07.virt.rpmfusion.net
Packager    : RPM Fusion
Vendor      : RPM Fusion
Bug URL     : https://bugz.rpmfusion.org/steam

  2. OS And DE

    1. #!/usr/bin/env sh
rpm -qi fedora-release-identity-kde-desktop-43-25.noarch

    2. Name        : fedora-release-identity-kde-desktop
Version     : 43
Install Date: Thu 30 Oct 2025 20:48:07 GMT
Size        : 2006
Signature   :
              RSA/SHA256, Sat 11 Oct 2025 22:24:41 BST, Key ID 829b606631645531
Source RPM  : fedora-release-43-25.src.rpm
Build Date  : Sat 11 Oct 2025 22:13:39 BST
Build Host  : buildvm-ppc64le-17.rdu3.fedoraproject.org
Packager    : Fedora Project
Vendor      : Fedora Project
Bug URL     : https://bugz.fedoraproject.org/fedora-release

  3. Opted into Steam client beta?

    Yes.

  4. Have you checked for system updates?

    Yes, via:

    #!/usr/bin/env sh
sudo dnf5 upgrade -y --refresh && \
sudo dnf5 offline reboot -y

  5. Steam Logs

    1. #!/usr/bin/env sh
tar -zcvf $HOME/Desktop/steam-logs.tar.gz $HOME/.steam/steam/logs

    2. user-attachments/files/24334006/steam-logs.tar.gz

  6. GPU

    1. #!/usr/bin/env sh
kinfo | yq -P | grep 'Graphics Processor'

    2. Graphics Processor 1: AMD Radeon RX 5700
Graphics Processor 2: AMD Radeon Graphics


    1. #!/usr/bin/env sh
sudo lshw -json -C display | yq -P

    2. - id: display
  class: display
  claimed: true
  handle: PCI:0000:03:00.0
  description: VGA compatible controller
  product: Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT]
  vendor: Advanced Micro Devices, Inc. [AMD/ATI]
  physid: "0"
  businfo: pci@0000:03:00.0
  version: c4
  width: 64
  clock: 33000000
  configuration:
    driver: amdgpu
    latency: "0"
  capabilities:
    pm: Power Management
    pciexpress: PCI Express
    msi: Message Signalled Interrupts
    vga_controller: true
    bus_master: bus mastering
    cap_list: PCI capabilities listing
    rom: extension ROM
- id: display
  class: display
  claimed: true
  handle: PCI:0000:59:00.0
  description: VGA compatible controller
  product: Raphael
  vendor: Advanced Micro Devices, Inc. [AMD/ATI]
  physid: "0"
  businfo: pci@0000:59:00.0
  version: c7
  width: 64
  clock: 33000000
  configuration:
    driver: amdgpu
    latency: "0"
  capabilities:
    pm: Power Management
    pciexpress: PCI Express
    msi: Message Signalled Interrupts
    msix: MSI-X
    vga_controller: true
    bus_master: bus mastering
    cap_list: PCI capabilities listing

Description Of Problem

I am unable to access store.steampowered.com via //div[@class="_19axKcqYRuaJ8vdYKYmtTQ" and text()="Store"]. Instead, I observe:

  • Failed to load resource: the server responded with a status of 504 (Gateway Time-out)

  • <html><head><title>Error</title></head><body>
An error occurred while processing your request.<p>
Reference [#97](/issue/ValveSoftware/steam-for-linux/97).9c35068.1766621910.53e47177
</p><p>https://errors.edgesuite.net/97.9c35068.1766621910.53e47177</p>

</body></html>

How To Reproduce

#!/usr/bin/env sh
steam
Bbeedell-roke 2025-12-25 github

I've since ascertained that this reproduces at login.steampowered.com/jwt/refresh?redir=https%3A%2F%2Fhelp.steampowered.com%2Fen%2Ffaqs%2Fview%2F7D01-D2DD-D75E-2955 and steamcommunity.com/discussions/forum/1/1744480967016058735/, via:

Name        : firefox
Version     : 146.0
Release     : 3.fc43
Architecture: x86_64
Install Date: Wed 17 Dec 2025 13:13:34 GMT
Size        : 268846966
Signature   :
              RSA/SHA256, Fri 12 Dec 2025 07:56:57 GMT, Key ID 829b606631645531
Source RPM  : firefox-146.0-3.fc43.src.rpm
Build Date  : Thu 11 Dec 2025 12:17:21 GMT
Build Host  : buildhw-x86-03.rdu3.fedoraproject.org
Packager    : Fedora Project
Vendor      : Fedora Project
Bug URL     : https://bugz.fedoraproject.org/firefox

…whereupon, I observe:

  • <HTML><HEAD><TITLE>Error</TITLE></HEAD><BODY>
An error occurred while processing your request.<p>
Reference&[#32](/issue/ValveSoftware/steam-for-linux/32);&[#35](/issue/ValveSoftware/steam-for-linux/35);30&[#46](/issue/ValveSoftware/steam-for-linux/46);3bed655f&[#46](/issue/ValveSoftware/steam-for-linux/46);1766622346&[#46](/issue/ValveSoftware/steam-for-linux/46);5a440b20
<P>https&[#58](/issue/ValveSoftware/steam-for-linux/58);&[#47](/issue/ValveSoftware/steam-for-linux/47);&[#47](/issue/ValveSoftware/steam-for-linux/47);errors&[#46](/issue/ValveSoftware/steam-for-linux/46);edgesuite&[#46](/issue/ValveSoftware/steam-for-linux/46);net&[#47](/issue/ValveSoftware/steam-for-linux/47);30&[#46](/issue/ValveSoftware/steam-for-linux/46);3bed655f&[#46](/issue/ValveSoftware/steam-for-linux/46);1766622346&[#46](/issue/ValveSoftware/steam-for-linux/46);5a440b20</P>
</BODY></HTML>

  • 00:25:46.879 GET
https://login.steampowered.com/jwt/refresh?redir=https://help.steampowered.com/en/faqs/view/7D01-D2DD-D75E-2955
[HTTP/1.1 503 Service Unavailable 5485ms]

	
GET
	https://login.steampowered.com/jwt/refresh?redir=https://help.steampowered.com/en/faqs/view/7D01-D2DD-D75E-2955
Status
503
Service Unavailable
VersionHTTP/1.1
Transferred917 B (280 B size)
Referrer Policyorigin
Request PriorityHighest
DNS ResolutionDNS over HTTPS
Bbeedell-roke 2025-12-25 github

Resolved:

14:48:27.710 GET
https://store.steampowered.com/
[HTTP/1.1 200 OK 1299ms]

Nothing extracted yet.