protonscr

Steam game store page video not been played back, ends in forever loop of loading.

steamclosed Distro Family: ArchWeb Component
ValveSoftware/steam-for-linux#12618 · opened 2026-01-03 by obsgamecapture · updated 2026-01-04 · 1 comments · github
Oobsgamecapture 2026-01-03 github

Your system information

  • Steam client version (build number or date): 1766451605
  • Distribution (e.g. Ubuntu): Manjaro KDE Wayland
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: [generate by running this command in a terminal tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs]
  • GPU: AMD

Please describe your issue in as much detail as possible:

The new video player ends up in forever loop of loading and never playing back the videos in the store page for some game.

Steps for reproducing this issue:

  1. Go to store.
  2. Pick a game to view the content of it.
  3. Notice that the video gets stuck in loading the video never playing it back.
Oobsgamecapture 2026-01-04 github

Oh. It seems to only happen on the Flatpak version so closing this.

Nothing extracted yet.