protonscr

Steam hangs on splash screen in Offline Mode (Debian 13)

steamclosed Steam clientDistro Family: Debian
ValveSoftware/steam-for-linux#12938 · opened 2026-02-24 by AntoMay · updated 2026-02-25 · 3 comments · github
AAntoMay 2026-02-24 github

Your system information

  • Steam client version (build number or date): 1769025840 (Jan 21 2026)
  • Distribution (e.g. Ubuntu): Debian GNU/Linux 13 (trixie)
  • Opted into Steam client beta?: No
  • Have you checked for system updates?: Yes
  • Steam Logs: generated using tar -zcvf ~/Desktop/steam-logs.tar.gz ~/.steam/steam/logs and attached
  • GPU: Intel HD Graphics (Haswell GT1), Mesa 25.0.7

Please describe your issue in as much detail as possible:

Expected behavior:
Steam should launch normally in Offline Mode and display the main interface when no internet connection is available.

Actual behavior:
Steam gets stuck indefinitely on the splash screen when starting without an internet connection. The main interface never appears, and the process must be terminated manually.

Steam launches normally when an internet connection is available.

Technical observations:
Detailed technical information and error messages are included in the attached file. Steam Logs and additional technical observations are attached as

steam-report.tar.gz

.

Steps for reproducing this issue:

  1. Launch Steam while connected to the internet
  2. Click Steam → Go Offline → Restart in Offline Mode
  3. Disconnect internet connection and launch Steam again
AAntoMay 2026-02-25 github

Issue resolved.

Cause:
This happened because I restored an old Steam backup using the legacy path:

~/.steam/debian-installation/

However, after reinstalling Steam on the current Debian version, I discovered that Steam now uses:

~/.local/share/Steam/

instead.

The mismatch between the old backup location and the current Steam installation path caused the issue.

Fix:
I reinstalled Steam from scratch and used the correct path (~/.local/share/Steam/). After that, Steam worked normally again, including Offline Mode.

Closing the issue.

Kkisak-valve maintainer 2026-02-25 github

Side note that ~/.steam/debian-installation/ is not a legacy path. Valve's Steam package has always defaulted to ~/.local/share/Steam since the Steam for Linux client was introduced. The ~/.steam/debian-installation/ folder layout historically comes from distro-modified packaging by Debian package maintainers and a transition between the distro-modified and Valve-provided folder layouts is generally considered unsupported.

AAntoMay 2026-02-25 github

Ah,

Okay, thanks for the notes.

Nothing extracted yet.