protonscr

steam hangs in loading logo if you restart after switching to the offline mode

steamclosed Steam client
ValveSoftware/steam-for-linux#12960 · opened 2026-03-07 by lukaogadze · updated 2026-03-12 · 6 comments · github
Llukaogadze 2026-03-07 github

Your system information

  • Steam client version (build number or date): 1769025840

  • Distribution (e.g. Ubuntu): CachyOS

  • Opted into Steam client beta?: No

  • Have you checked for system updates?: Yes

  • Steam Logs: steam-logs.tar.gz

  • GPU: AMD

Please describe your issue in as much detail as possible:

Describe what you expected should happen and what did happen. Please link any large code pastes as a Github Gist

Steps for reproducing this issue:

  1. switch steam to offline mode
  2. exit
  3. start steam
  4. result:
    Image

Steps for fix this issue:

  1. close steam
  2. go to /home/[user]/.local/share/Steam/config/
  3. open loginusers.vdf
  4. set WantsOfflineMode to 0
  5. save
  6. start steam
GGalcian79 2026-03-07 github

Replying to https://github.com/ValveSoftware/steam-for-linux/issues/12960#issue-4037113172

Same issue on Archlinux. It hangs at the spinning logo, both if it set in offline mode or no internet connection.

Jjust-brainwaves 2026-03-10 github

Did You find A Fix. Because i Want To Run It IN Offline Mode For Some Purpose. Now How Am I Supposed To Pull That off ?? Cause Right Now Its Only getting Fixed by Changing The Wants Offline Mode To 0

Llukaogadze 2026-03-11 github

@just-brainwaves no friend. a guy thought me this in CachyOS discord and i included the "fix" in this issue. i hope valve devs will pay attention to this bug soon.

Llostgoat 2026-03-12 github

@lukaogadze thanks for sharing logs, they were fairly useful in tracking down this issue. The missing piece of the puzzle was that this issue would only manifest for users that had hit the 'Clear Download Cache' button in recent months.

A fix is available in the latest steam client beta:
https://steamcommunity.com/groups/SteamClientBeta/announcements/detail/532125848715657350

Can you let me know if the issue is fixed on your side after this update?

Llukaogadze 2026-03-12 github

@lostgoat hi. thank you for responding. i switched to beta and went to the offline/online mode multiple times. it works without issue. i also pressed "Clear Download Cache" and went offline/online multiple times. i encountered no issues.
im not sure how issue handling works here but it can be closed now... i guess? @kisak-valve

Llostgoat 2026-03-12 github

Thanks for rechecking.

Upstream links