protonscr

[fglrx] Popup windows flicker; Steam hangs when gathering system info

steamclosed AMD driversreviewedSteam client
ValveSoftware/steam-for-linux#1304 · opened 2013-02-06 by Maia-Everett · updated 2013-02-16 · 7 comments · github
MMaia-Everett 2013-02-06 github

Using KDE 4.10 with the fglrx proprietary driver. Might be a bug in the driver, but only Steam causes this flicker.

When opening any popup window (friends, system info, etc.), it flickers between its actual content and a piece of the background image. In fact, opening the system information window froze Steam entirely.

I cannot make a screenshot, as the Print Screen button pastes the KDE loading screen instead of the actual desktop.

After restarting Steam, the main window started flickering too.

OpenGL vendor string: Advanced Micro Devices, Inc.
OpenGL renderer string: ATI Mobility Radeon HD 5000 Series
OpenGL version string: 4.2.11903 Compatibility Profile Context

MMaia-Everett 2013-02-06 github

Restarting X fixed the flicker, but Steam still hangs when gathering system information.

Jjohndrinkwater 2013-02-06 github

When steam hangs, would you run "kill -11 pidof steam", it should generate a crash dump and send it to Valve. Then if you could paste the CrashID line here, that would help lots.

MMaia-Everett 2013-02-06 github

I don't know where to view the CrashID.
I found the dump in /tmp/dumps and uploaded it here: http://homepc.lucidfox.org/crash_20130207013948_1.dmp

MMaia-Everett 2013-02-06 github

Same issue on a different computer, with NVIDIA (that is, Steam hangs when opening the system information window).

CrashID=bp-7a758a42-ff7c-4cab-9aea-18f5f2130206

MMaia-Everett 2013-02-09 github

On the NVIDIA machine, opening the system information window no longer hangs since the latest update.

The system information is:

Processor Information:
    Vendor:  AuthenticAMD
    Speed: 3100 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Supported
    SSE41:  Unsupported
    SSE42:  Unsupported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.0-24-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11300000

Video Card:
    Driver:  NVIDIA Corporation GeForce GTX 550 Ti/PCIe/SSE2

    Driver Version:  4.3.0 NVIDIA 310.14
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x10de
    DeviceID:  0x1244
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1680 x 1050
    Desktop Resolution: 1680 x 1050
    Primary Display Size: 18,66" x 11,65"  (21,97" diag)
                                            47,4cm x 29,6cm  (55,8cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 1023 MB
    Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
    Audio device: VIA VT1708S

Memory:
    RAM:  3954 Mb

Miscellaneous:
    UI Language:  English
    LANG:  nl_NL.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  220206 Mb
    Largest Free Hard Disk Block:  96054 Mb

Installed software:

Recent Failure Reports:
MMaia-Everett 2013-02-09 github

The information gathering issue is also fixed on the AMD machine.

Processor Information:
    Vendor:  GenuineIntel
    Speed: 2399 Mhz
    4 logical processors
    2 physical processors
    HyperThreading:  Supported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Ubuntu 12.10 (64 bit)
    Kernel Name:  Linux
    Kernel Version:  3.5.0-23-generic
    X Server vendor:  The X.Org Foundation
    X Server release:  11300000

Video Card:
    Driver:  ATI Technologies Inc. ATI Mobility Radeon HD 5000 Series 

    Driver Version:  4.2.11903 Compatibility Profile Context
    Desktop Color Depth: 24 bits per pixel
    Monitor Refresh Rate: 59 Hz
    VendorID:  0x1002
    DeviceID:  0x68c1
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    Primary Display Resolution:  1600 x 900
    Desktop Resolution: 1600 x 900
    Primary Display Size: 12,20" x 6,69"  (13,90" diag)
                                            31,0cm x 17,0cm  (35,3cm diag)
    Primary VRAM Not Detected

Sound card:
    Audio device: Realtek ALC269

Memory:
    RAM:  3810 Mb

Miscellaneous:
    UI Language:  English
    LANG:  nl_NL.UTF-8
    Microphone:  Not set
    Total Hard Disk Space Available:  45355 Mb
    Largest Free Hard Disk Block:  21728 Mb

Installed software:

Recent Failure Reports:

Can't reproduce the flicker bug, so you may close this task if you want.

MMaia-Everett 2013-02-16 github

Closing for now, unless I can reliably reproduce the flicker. Could just be a one-time AMD driver bug.

Nothing extracted yet.