protonscr

Pipewire error when Steam remote play connects: "can't make support.system handle: No such file or directory"

steamopen Steam clientAudioStreamingDistro-provided steam package
ValveSoftware/steam-for-linux#13331 · opened 2026-06-19 by databreach-max · updated 2026-08-03 · 6 comments · github
Ddatabreach-max 2026-06-19 github

  • Steam client version: 1.0.0.85

  • Distribution: Ubuntu

  • Opted into Steam client beta?: No

  • Have you checked for system updates?: Yes

  • Steam Logs: steam-logs.tar.gz

  • GPU: Nvidia GTX 980

Please describe your issue in as much detail as possible:

I open steam on my host pc, and try to use remote play from my phone.
The steam app on my host pc immidiately crashes and reopens.
bash output says: Github Gist
suspected line in bash output: [E] pw.loop [loop.c:67 pw_loop_new()] 0x625af4f0: can't make support.system handle: No such file or directory

Steps for reproducing this issue:

  1. Open Steam on your host PC
  2. Open Remote Play on android
  3. Attemt to connect to your host PC through Steam remote play

Don't hesitate to request for additional system information and logs; l'll upload anything you need.
I will be available during weekdays and weekends.

thanks

Ddatabreach-max 2026-06-24 github

Hey, just checking to see if anyone is on this, yet.

Ddatabreach-max 2026-06-28 github

Day 2 of asking for help with this bug

Ssjsturde 2026-06-29 github

I also had the same error using the Snap version on the Host. Removing and installing steam using the steam_latest.deb fixed the issue for me.

Ddatabreach-max 2026-06-30 github

I also had the same error using the Snap version on the Host. Removing and installing steam using the steam_latest.deb fixed the issue for me.

Yep, I gave up, and did the same thing.
Lost all my game saves, generally a pain in the butt. Had to re-learn how to install DLC packs, which took around 3 hours.
Can not reccomend switching from snap to deb.
Also cannot reccomend snap at all.

Aalongchamps 2026-07-02 github

I also had this issue and found the same error in my logs for pipewire on Ubuntu latest, which led me to this issue. I was using the snap version of Steam, but after switching to the .deb package and reinstalling my games, streaming is working perfectly.

I did have to go through all the big picture setup again and re-download my games, but I wanted to play on my TV so that was necessary.

LLaggedSoda 2026-08-03 github

I'm having the same issue as well on Void Linux. In my case, it seems to stem from streaming audio from a host to a client, as enabling "Play audio on host" doesn't cause Steam to crash. Below is some additional information I found on my system that may be of use.
Kernel log:
steam[31058]: segfault at 28 ip ... in libpipewire-0.3.so.0.1607.0

The crash repeats consistently in:
libpipewire-0.3.so.0.1607.0

PipeWire status before crash:
PipeWire 1.6.7 running normally
WirePlumber 0.5.15 running
Pulse compatibility working:
Server Name: PulseAudio (on PipeWire 1.6.7)

PipeWire devices are visible and functional:
wpctl status shows audio devices, sinks, sources, and Steam client.

Nothing extracted yet.