Issue Report: Big Picture mode segmentation fault

steamclosed AMD driversBig Picturereviewed

ValveSoftware/steam-for-linux#1808 · opened 2013-02-15 by pablocarle · updated 2013-02-19 · 5 comments · github

Ppablocarle 2013-02-15 github

Hi,

System information:
Fedora 17 x86_64
AMD Phenom II X6 1055T
AMD Radeon HD 6870 (with 13.2 beta catalyst drivers).
4 GB RAM.

All is working good with Steam and the games, but for some time the big picture mode has not been working at all (it used to work fine with the earlier beta versions of the client, but no update resolved the issue).

Output when clicking Big Picture in the client (and the last few lines from the client opening messages:

Running Steam on fedora 17 64-bit
STEAM_RUNTIME has been set by the user to: /home/pabloc/.local/share/Steam/ubuntu12_32/steam-runtime
ExecCommandLine: "/home/pabloc/.steam/root/ubuntu12_32/steam steam://open/driverhelperready"
ExecSteamURL: "steam://open/driverhelperready"
Installing breakpad exception handler for appid(steam)/version(1360841030_client)
/home/pabloc/.local/share/Steam/steam.sh: line 561: 20938 Segmentation fault      (core dumped) $STEAM_DEBUGGER "$STEAMROOT/$PLATFORM/$STEAMEXE" "$@"

Any comment or suggestions will be highly appreciated.

Ggdrewb-valve maintainer 2013-02-15 github

Are you sure you're running the 13.2 Catalyst? It's a known problem that Big Picture doesn't work on 13.1.

If you are running 13.2, can you try and catch the segfault in gdb to get a stack?

Ddavidw-valve maintainer 2013-02-15 github

This is a known issue with the Catalyst drivers. We are hoping AMD will release a fixed driver soon. Otherwise you could try an older driver from the 12.x line.

Ppablocarle 2013-02-15 github

Hi, I'm sure I'm using the 13.2, now that you mention it I remember using the 12.11 beta or the 12.10 when it used to work.
It's been a while since I used gdb to debug C code, not sure how to use it to get a call stack in this case.

Thanks for your replies.

Ddavidw-valve maintainer 2013-02-15 github

Don't worry about getting a stack trace. This is a known issue. I'm afraid we'll have to wait on AMD for a fix.

Ppablocarle 2013-02-19 github

AMD Catalyst 13.2 beta 6 has resolved the issue with big picture for me (though steam crashed upon exit, but it was my first test).

Nothing extracted yet.