protonscr

Steam crashes in CSS, then it won't play

steamclosed reviewedSteam client
ValveSoftware/steam-for-linux#2303 · opened 2013-04-10 by aus4000 · updated 2019-07-18 · 10 comments · github
Aaus4000 2013-04-10 github

Basically does exactly what the title says. this is what happens, in order:

  1. I start Steam
  2. I start CSS
  3. I play CSS (for ~30 min)
  4. Steam crashes
  5. Server autokicks me
  6. I kill CSS and restart from step 1

I have ArchLinux x86_64, an Intel Core 2 Duo, and a NVIDIA GeForce 550Ti

Jjohndrinkwater 2013-04-10 github

Hi, could you supply the information we request here https://github.com/ValveSoftware/steam-for-linux#reporting-issues as it will contain CrashIDs for Valve to look into.

Aaus4000 2013-04-10 github

Ok, my system specs from Steam are:

Processor Information:
Vendor: GenuineIntel
Speed: 3004 Mhz
2 logical processors
2 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Unsupported

Network Information:
Network Speed:

Operating System Version:
"Arch Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 3.8.6-1-ARCH
X Server Vendor: The X.Org Foundation
X Server Release: 11400000
X Window Manager: GNOME Shell
Steam Runtime Version: steam-runtime-release-i386_2013-03-25

Video Card:
Driver: NVIDIA Corporation GeForce GTX 550 Ti/PCIe/SSE2

Driver Version:  4.3.0 NVIDIA 313.30
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID:  0x10de
DeviceID:  0x1244
Number of Monitors:  2
Number of Logical Video Cards:  1
Primary Display Resolution:  1680 x 1050
Desktop Resolution: 3120 x 1050
Primary Display Size: 18.66" x 11.65"  (21.97" diag)
                                        47.4cm x 29.6cm  (55.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes:  2x 4x 8x 16x 

Sound card:
Audio device: Realtek ALC662 rev1

Memory:
RAM: 3957 Mb

Miscellaneous:
UI Language: English
LANG: en_US.utf8
Microphone: Not set
Total Hard Disk Space Available: 116212 Mb
Largest Free Hard Disk Block: 49928 Mb

Installed software:

Recent Failure Reports:
Wed Apr 10 05:49:41 2013 GMT: file ''/tmp/dumps/assert_20130409234931_1.dmp'', upload yes: ''CrashID=bp-8117a438-faa4-4ad1-8430-f4b4f2130409
''
Wed Apr 10 06:03:22 2013 GMT: file ''/tmp/dumps/crash_20130410000308_1.dmp'', upload yes: ''CrashID=bp-ac2ab172-adf7-46e4-a01d-b0d412130409
''
Wed Apr 10 06:03:39 2013 GMT: file ''/tmp/dumps/assert_20130410000323_1.dmp'', upload yes: ''CrashID=bp-4f39a6fc-0c5c-4ee3-88d9-41b322130409
''
Wed Apr 10 06:03:44 2013 GMT: file ''/tmp/dumps/assert_20130410000336_2.dmp'', upload yes: ''CrashID=bp-cdaabefa-da9e-4d0c-a88b-100c82130409
''
Wed Apr 10 06:03:53 2013 GMT: file ''/tmp/dumps/assert_20130410000349_3.dmp'', upload yes: ''CrashID=bp-7e70a449-5e85-44df-a314-a2d062130409
''
Wed Apr 10 06:03:55 2013 GMT: file ''/tmp/dumps/assert_20130410000349_1.dmp'', upload yes: ''CrashID=bp-54d1cb18-8a56-425c-bde8-1c69b2130409
''
Wed Apr 10 06:22:01 2013 GMT: file ''/tmp/dumps/crash_20130410002147_1.dmp'', upload yes: ''CrashID=bp-196fe410-d56f-4255-afc0-77a402130409
''
Wed Apr 10 06:22:28 2013 GMT: file ''/tmp/dumps/assert_20130410002215_2.dmp'', upload yes: ''CrashID=bp-23b70445-6c2e-41f0-9b1f-664732130409
''
Wed Apr 10 06:22:28 2013 GMT: file ''/tmp/dumps/assert_20130410002201_1.dmp'', upload yes: ''CrashID=bp-6d98e117-d92e-4e2a-89c4-917cc2130409
''
Wed Apr 10 06:23:42 2013 GMT: file ''/tmp/dumps/crash_20130410002334_3.dmp'', upload yes: ''CrashID=bp-3ba8c119-6ba9-456e-9ee8-d8a692130409
''
Wed Apr 10 06:23:44 2013 GMT: file ''/tmp/dumps/assert_20130410002337_1.dmp'', upload yes: ''CrashID=bp-5a8a2efb-f4a0-4af0-b76d-cc8cd2130409
''
Wed Apr 10 06:37:39 2013 GMT: file ''/tmp/dumps/crash_20130410003724_1.dmp'', upload yes: ''CrashID=bp-d300251c-4cac-4071-900a-cc8ea2130409
''
Wed Apr 10 06:37:54 2013 GMT: file ''/tmp/dumps/assert_20130410003739_1.dmp'', upload yes: ''CrashID=bp-ad9abe8d-9130-47fc-b4e5-f3a4a2130409
''
Wed Apr 10 06:38:10 2013 GMT: file ''/tmp/dumps/assert_20130410003803_2.dmp'', upload yes: ''CrashID=bp-33dc7d67-19e9-4ec5-855f-eb7b52130409
''
Wed Apr 10 06:38:23 2013 GMT: file ''/tmp/dumps/assert_20130410003816_3.dmp'', upload yes: ''CrashID=bp-5c21316f-92f1-4872-87bc-9b0be2130409
''
Wed Apr 10 06:39:03 2013 GMT: file ''/tmp/dumps/assert_20130410003857_4.dmp'', upload yes: ''CrashID=bp-53c68a21-9936-4bbc-9df5-769862130409
''
Wed Apr 10 06:39:18 2013 GMT: file ''/tmp/dumps/assert_20130410003911_1.dmp'', upload yes: ''CrashID=bp-15312a14-27fc-4981-aca9-7e8eb2130409
''
Wed Apr 10 06:50:43 2013 GMT: file ''/tmp/dumps/crash_20130410005029_1.dmp'', upload yes: ''CrashID=bp-7234a602-4fc6-4e63-8a6a-ad2d62130409
''
Wed Apr 10 06:50:58 2013 GMT: file ''/tmp/dumps/assert_20130410005043_1.dmp'', upload yes: ''CrashID=bp-752c483a-3b43-41bf-82ba-7db912130409
''
Wed Apr 10 06:51:04 2013 GMT: file ''/tmp/dumps/assert_20130410005057_2.dmp'', upload yes: ''CrashID=bp-ed958240-775e-4b99-af9b-9ac612130409
''
Wed Apr 10 06:51:16 2013 GMT: file ''/tmp/dumps/assert_20130410005110_3.dmp'', upload yes: ''CrashID=bp-e9923d2b-9b9c-45ea-b1e0-45bc82130409
''
Wed Apr 10 06:51:58 2013 GMT: file ''/tmp/dumps/assert_20130410005152_4.dmp'', upload yes: ''CrashID=bp-b441d04a-f0a7-46d3-bb3f-e114e2130409
''
Wed Apr 10 06:52:03 2013 GMT: file ''/tmp/dumps/assert_20130410005159_1.dmp'', upload yes: ''CrashID=bp-c04846df-744f-4e7b-90ce-29edc2130409
''
Wed Apr 10 16:13:56 2013 GMT: file ''/tmp/dumps/assert_20130410101355_1.dmp'', upload yes: ''CrashID=bp-a70ffbbd-bfae-45d5-baa9-b122c2130410
''
Wed Apr 10 16:13:58 2013 GMT: file ''/tmp/dumps/assert_20130410101357_1.dmp'', upload yes: ''CrashID=bp-3f9f5554-1b50-4695-ba4f-5cdbe2130410
''

Jjohndrinkwater 2013-04-10 github

Wow, thats quite a few dump files - could I ask you to create a backup (just zip them all up) of the /tmp/dumps/*dmp files and keep them in-case this report isn’t looked into before the weekend ‐ thanks

Aaus4000 2013-04-11 github

OK, done. Yeah, can't keep me away from my CSS, it's strangely addicting...

Ggdrewb-valve maintainer 2013-04-16 github

Are you using voice chat? There's a known issue with voice chat causing random crashes ( #1853 ) and some of your reports look similar.

Some of your reports, which are the ones where Steam won't restart, are because your DISPLAY variable appears to be messed up and Steam can't open a connection to the X server. You should be getting output like this 'Assert( Assertion Failed: Could not open connection to X ):updateui_xwin.cpp' in the terminal (or if you're running the beta you should be getting a pointer to a support page).

Aaus4000 2013-04-16 github

Yes, I do use voice chat quite a bit, but I looked at that issue and that's not quite my problem. I looked at my profile after playing, and it seems that crashes happen (almost consistently) every 12 minutes of playing (Steam idles just fine). When I restart Steam, it says something along the lines of "A Steam engine instance is already running" if I don't quit CSS first (I'll run it in a terminal and double check).

BTW those first crash reports might be from when I upgraded my graphics from a 9400 GT and X didn't want to start up correctly with the new card :P

Ggdrewb-valve maintainer 2013-04-16 github

The crash report I looked at was a crash in the voice chat path, just like #1853, so you have hit the issue at least once. Given that the X errors don't seem relevant I think your repeatable crash behavior is probably due to voice chat.

Aaus4000 2013-04-16 github

I'll try playing without voice chat to see what happens.

Be back in 12 minutes :)

Aaus4000 2013-04-16 github

Ok, it's definitely voice chat.

Ggdrewb-valve maintainer 2013-04-16 github

Thanks for confirming. I'm closing since this duplicates #1853.

Nothing extracted yet.