protonscr

Fatal Error: Steam failed to load : *SteamStartEngine(0xff848d40) failed with error 1: A Steam Engine Instance already exists

steamclosed duplicatereviewed
ValveSoftware/steam-for-linux#2694 · opened 2013-07-16 by erlendls · updated 2019-07-18 · 13 comments · github
Eerlendls 2013-07-16 github

After not using the Linux Client for a while I've encountered a problem where I see the following message every time I start Steam:
Fatal Error: Steam failed to load : *SteamStartEngine(0xff848d40) failed with error 1: A Steam Engine Instance already exists

Possibly related is the fact that verifying game caches will cause almost the whole game to re-download, despite the fact that all the files seem to be present, and Crusader Kings II for example launches with the correct checksum (seemingly indicating that no files actually are missing/corrupted).

I was re-directed here from Steam Support. The ticket can be found here, and contains the process so far, and information/logs.

I can repost the information here if neccessary.

MMrSchism 2013-07-16 github

Can you please include your system information as requested at https://github.com/ValveSoftware/steam-for-linux#reporting-issues?

Eerlendls 2013-07-16 github

System info copied from Steam:
https://gist.github.com/ErlendLS/6011842

Jjohndrinkwater 2013-07-18 github

Have you made certain another steam process isn’t still running on your machine?

Eerlendls 2013-07-18 github

pgrep steam leads me to:
home/username/.local/share/Steam/ubuntu12_32/steam

pgrep bash to:
home/username/.local/share/Steam/steam.sh
usr/bin/steam

Are all those supposed to run/exist?

Ggdrewb-valve maintainer 2013-07-24 github

They will exist if you have run Steam, so those suggest that you do have an instance of Steam running already. Do you have a Steam icon in your tray? If you kill that process do things work?

Eerlendls 2013-07-24 github

Oh, none of those exist before running Steam manually, I was just wondering if all of them are supposed to run when launching Steam, or if more than one instance launch at the same time and cause problems.

However, if there is some other Steam-related processes I've not looked for please tell me how to check for them. (I only ran those commands, and checked the System Monitor).

The error message seems to be related to (auto)updating, as I have to restart Steam one or more times to apply updates. (Like this: Search - restart - download - restart - apply - restart, in the most extreme cases).

A new symptom I've detected is that no achievements work (they appear in in-game achievement trackers, but not on Steam, and disappear after a restart in-game as well). So something seems to be up with Steam connection, game detection of Steam or Steam-detection of games.

Eerlendls 2013-07-24 github

BTW: This is my latest output from running Steam from terminal. Just pasting it, since gist won't work for this input. Last line appears when ok-ing the error message, and after that Steam works except for already mentioned problems.

Running Steam on ubuntu 12.10 64-bit
STEAM_RUNTIME is enabled automatically
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Assert( Assertion Failed: m_NamedPipe >= 0 ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamIPC.cpp:59

Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Uploading dump (out-of-process) [proxy '']
/tmp/dumps/assert_20130724222523_4.dmp
unlinked 0 orphaned pipes
Gtk-Message: Failed to load module "overlay-scrollbar"
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
[0724/222527:WARNING:proxy_service.cc(958)] PAC support disabled because there is no system implementation
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Generating new string page texture 2: 48x256, total string texture memory is 49.15 KB
Generating new string page texture 3: 256x256, total string texture memory is 311.30 KB
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
`menu_proxy_module_load': /home/erlend/.local/share/Steam/ubuntu12_32/steam: undefined symbol: menu_proxy_module_load

(steam:14118): Gtk-WARNING **: Failed to load type module: (null)

roaming config store loaded successfully - 13502 bytes.
migrating temporary roaming config store
Adding license for package 0
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Installing breakpad exception handler for appid(steam)/version(1374006490_client)
ExecCommandLine: "/home/erlend/.local/share/Steam/ubuntu12_32/steam"
Generating new string page texture 76: 1024x256, total string texture memory is 1.36 MB
Generating new string page texture 77: 128x256, total string texture memory is 131.07 KB
Generating new string page texture 78: 128x256, total string texture memory is 1.49 MB
Generating new string page texture 79: 32x256, total string texture memory is 1.52 MB
Generating new string page texture 80: 64x256, total string texture memory is 1.59 MB
Generating new string page texture 81: 8x256, total string texture memory is 1.60 MB
Generating new string page texture 87: 128x256, total string texture memory is 1.73 MB
Generating new string page texture 88: 512x256, total string texture memory is 2.25 MB
Generating new string page texture 89: 256x256, total string texture memory is 2.51 MB
Attempting to use a Windows only path root on non-Windows platform for game 212680
Generating new string page texture 90: 128x256, total string texture memory is 2.65 MB
Generating new string page texture 92: 48x256, total string texture memory is 2.70 MB
System startup time: 9.75 seconds
Running Steam on ubuntu 12.10 64-bit
STEAM_RUNTIME has been set by the user to: /home/erlend/.local/share/Steam/ubuntu12_32/steam-runtime
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Generating new string page texture 136: 24x256, total string texture memory is 2.72 MB
Assert( Assertion Failed: m_NamedPipe >= 0 ):/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamIPC.cpp:59

Installing breakpad exception handler for appid(steam)/version(1374006490_client)
Uploading dump (out-of-process) [proxy '']
/tmp/dumps/assert_20130724222538_5.dmp
unlinked 0 orphaned pipes
Finished uploading minidump (out-of-process): success = yes
response: CrashID=bp-a50bab62-5575-414f-824d-d8cf62130724
Finished uploading minidump (out-of-process): success = yes
response: CrashID=bp-bbc34834-6dc2-47f7-8f62-a690f2130724
Installing breakpad exception handler for appid(steam)/version(1374006490_client)
[2013-07-24 22:25:37] Startup - updater built Jul 9 2013 17:43:28
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2013-07-24 22:25:37] Checking for update on startup
[2013-07-24 22:25:37] Checking for available updates...
[2013-07-24 22:25:38] Download skipped: /client/steam_client_ubuntu12 version 1374006490, installed version 1374006490
[2013-07-24 22:25:38] Error: Failed to verify package manifest.
[2013-07-24 22:25:38] Verifying installation...
[2013-07-24 22:25:38] Verification complete
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamIPC.cpp (59) : Assertion Failed: m_NamedPipe >= 0
[2013-07-24 22:27:36] Shutdown

Terminal output from running Bastion: https://gist.github.com/ErlendLS/6074421

And output from exiting afterwards:

Generating new string page texture 339: 128x256, total string texture memory is 3.24 MB
unlinked 2 orphaned pipes
CAsyncIOManager: 0 threads terminating. 0 reads, 0 writes, 0 deferrals.
CAsyncIOManager: 46244 single object sleeps, 0 multi object sleeps
CAsyncIOManager: 0 single object alertable sleeps, 30 multi object alertable sleeps
[2013-07-24 22:25:23] Startup - updater built Jul 9 2013 17:43:28
[2013-07-24 22:25:23] Verifying installation...
[2013-07-24 22:25:23] Verification complete
/home/buildbot/buildslave_steam/steam_rel_client_ubuntu12_linux/build/src/steamUI/SteamIPC.cpp (59) : Assertion Failed: m_NamedPipe >= 0
Shutting down. . .
[2013-07-24 22:54:52] Shutdown

Ggdrewb-valve maintainer 2013-07-24 github

So you get the fatal error message but Steam still works?

Eerlendls 2013-07-24 github

Yes, sort of. But no achievements or DLC's works and verifying games re-downloads the whole thing.
Might be related to line 39 in Bastion output?
[S_API FAIL] SteamAPI_Init() failed; SteamAPI_IsSteamRunning() failed.

Ggdrewb-valve maintainer 2013-07-24 github

The Bastion output, and the rest of the behavior, shows that something is definitely confused but I'm not sure what it is. We'll have to try and repro here.

Jjohndrinkwater 2013-07-25 github

‘verifying games re-downloads the whole thing’ are you running on an encrypted home #2515 or using ZFS #2533 ?

Eerlendls 2013-07-25 github

I do indeed have an encrypted home folder like in https://github.com/ValveSoftware/steam-for-linux/issues/2515.
The filesystem is ext4.

Jjohndrinkwater 2013-07-31 github

OK, thanks for getting back, since this is a duplicate of #2515 i’ll close it out.

Upstream links